Receptionist
The Receptionist provides a welcoming and organised front-of-house service in the UAE. The role supports visitors, employees and external contacts, with success measured by professional communication, accurate administration and efficient handling of enquiries.
Key responsibilities
- Welcome visitors and direct them to the appropriate person or meeting area
- Answer, screen and transfer telephone calls promptly and professionally
- Manage reception emails, enquiries and correspondence
- Maintain visitor records and notify employees of arrivals
- Schedule meeting rooms and coordinate appointments
- Receive, sort and distribute incoming mail and deliveries
- Keep the reception area organised and supplied with necessary materials
- Provide general administrative support to the office team
Requirements
- Previous experience in a receptionist, front-office or administrative role is usually required
- Secondary school certificate or relevant administrative qualification
- Strong spoken and written English communication skills; Arabic is an advantage
- Proficiency in Microsoft Office, email and calendar management systems
- Professional telephone manner and accurate data entry skills
- Ability to organise tasks, maintain confidentiality and deal courteously with visitors and callers
Nice to have
- Experience in a corporate office, hotel or customer-facing environment
- Knowledge of commonly used office booking and visitor management systems
- Additional language skills relevant to the organisation’s visitors and clients
- Basic knowledge of office administration and document filing
Skills
- Front desk management
- Customer service
- Telephone handling
- Visitor coordination
- Calendar management
- Microsoft Office
- Email communication
- Data entry
Benefits
- Housing and transport allowances, or a total monthly package that includes them
- Medical insurance
- Employment visa and work permit, at the company's cost
- Paid annual leave: at least 30 days for each full year of service, as the UAE Labour Law sets out
- Annual air ticket allowance
- End-of-service benefits as UAE law sets out
What UAE employers typically list for this kind of role. Keep only what you offer.