Waiter
The Waiter provides attentive food and beverage service to guests in the UAE, ensuring accurate orders and a welcoming dining experience. The role works closely with the kitchen and front-of-house team, with success measured by service quality, order accuracy and guest satisfaction.
Key responsibilities
- Greet guests, explain menu items and answer questions about food and beverages
- Record guest orders accurately and enter them into the point-of-sale system
- Serve food and beverages promptly according to service standards
- Coordinate with kitchen and service colleagues to confirm order details and timing
- Check on guests during their meals and respond to requests professionally
- Process bills and handle cash or card payments accurately
- Maintain clean, organised tables, service areas and dining equipment
- Follow food safety, hygiene and workplace procedures
- Handle guest feedback and refer complex concerns to the supervisor
Requirements
- Previous experience in a waiter or similar guest service role is preferred
- Secondary school education or equivalent
- Good spoken and written English; Arabic is an advantage
- Working knowledge of point-of-sale systems and basic payment procedures
- Understanding of food safety, hygiene and safe service practices
- Strong communication, teamwork and order management skills
Nice to have
- Experience in a hotel, restaurant or catering environment in the UAE
- Knowledge of regional and international cuisine
- Additional language skills relevant to the guest profile
- Training in food safety or hospitality service
Skills
- Guest service
- Order taking
- Food and beverage service
- Point-of-sale systems
- Payment handling
- Menu knowledge
- Teamwork
- Communication
- Food safety
Benefits
- Housing and transport allowances, or a total monthly package that includes them
- Duty meals and uniform
- Medical insurance
- Employment visa and work permit, at the company's cost
- Paid annual leave: at least 30 days for each full year of service, as the UAE Labour Law sets out
- Annual air ticket allowance
- End-of-service benefits as UAE law sets out
What UAE employers typically list for this kind of role. Keep only what you offer.