Sales Coordinator
The Sales Coordinator supports the sales team by organising customer enquiries, quotations, orders and internal follow-up in the UAE. The role works closely with sales, finance, operations and customers to keep information accurate and ensure orders progress smoothly.
Key responsibilities
- Coordinate customer enquiries, quotations, sales orders and follow-up activities
- Prepare sales documents, proposals, presentations and correspondence
- Maintain accurate customer, product, pricing and order information in the CRM system
- Track order progress and liaise with operations, logistics and finance teams
- Schedule sales meetings, customer appointments and follow-up activities
- Monitor outstanding quotations and contact customers for updates when required
- Prepare regular sales reports, forecasts and pipeline updates for management
- Resolve routine customer and internal queries or escalate them to the appropriate team
Requirements
- Previous experience in sales coordination, administration or customer service is usually required
- Diploma or bachelor's degree in business administration, sales or a related field
- Experience using CRM systems, Microsoft Office and spreadsheet applications
- Strong written and spoken English communication skills; Arabic is an advantage
- Good organisation, time management and document control skills
- Ability to manage multiple enquiries and deadlines accurately
Nice to have
- Experience supporting a sales team in the UAE
- Knowledge of sales order processing, quotations and invoicing workflows
- Experience with ERP systems and preparing sales performance reports
- A recognised certificate in sales, administration or customer relationship management
Skills
- Sales administration
- Customer service
- CRM management
- Quotation preparation
- Order coordination
- Data entry
- Sales reporting
- Microsoft Office
Benefits
- Housing and transport allowances, or a total monthly package that includes them
- Sales commission or incentives on top of the fixed salary
- Medical insurance
- Employment visa and work permit, at the company's cost
- Paid annual leave: at least 30 days for each full year of service, as the UAE Labour Law sets out
- Annual air ticket allowance
- End-of-service benefits as UAE law sets out
What UAE employers typically list for this kind of role. Keep only what you offer.