Executive Secretary

Job Purpose To support and assist the Country Head in meeting departmental objectives by providing full secretarial services. Key Result Areas Executive & Business Support • Manage and optimize the CH's complex calendar, priorities, and engagements, ensuring alignment with strategic objectives • Act as a gatekeeper and liaison between the CH and internal/external stakeholders (clients, regulators, board members). • Prepare high-quality briefing materials, board packs, and executive presentations • Draft and review professional correspondence and communications on behalf of the CEO Operational & Coordination Excellence • Coordinate senior leadership meetings, governance forums, and external engagements, including agenda setting and follow-ups • Ensure seamless travel, logistics, and event management, including contingency planning • Maintain confidential records, documentation, and information flows with high accuracy and discretion. Strategic & Project Support • Support execution of strategic initiatives and cross-functional projects, tracking milestones and ensuring timely delivery. • Follow up on projects and ensure key waypoints are met and stakeholders are working to ensure projects are on time. • Conduct research, analysis, and preparation of summary insights for decision-making • Act as a central coordinator across business, risk, operations, and support functions Stakeholder & Communication Management • Interface with C-suite executives, regulators, and key clients, maintaining professionalism and alignment • Facilitate effective communication flow across leadership teams to avoid bottlenecks • Support Board and governance activities, including documentation, follow-up, and tracking actions. Knowledge, Skills and Experience • Graduate from a well reputed University. • 5 to 8 years banking experience as Executive Secretary. • Excellent command over written and spoken English. • Excellent organizational skills, including prioritizing & multi-tasking effectively in a fast-paced environment. • Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) • Strong working knowledge of Microsoft Copilot and AI-enabled productivity tools, leveraging them for: • Drafting executive communications and reports • Summarizing large information sets and meeting notes • Enhancing calendar, email, and workflow management • Data analysis, presentation and summarising by themes.

5 to 8 years banking experience as Executive Secretary. Graduate from a well reputed University. Excellent command over written and spoken English.

Executive & Business Support: Manage and optimize the Country Head's complex calendar, priorities, and engagements; act as a gatekeeper and liaison between the CH and internal/external stakeholders; prepare high-quality briefing materials, board packs, and executive presentations; draft and review professional correspondence on behalf of the CEO. Operational & Coordination Excellence: Coordinate senior leadership meetings, governance forums, and external engagements, including agenda setting and follow-ups; ensure seamless travel, logistics, and event management; maintain confidential records and information flows with high accuracy and discretion. Strategic & Project Support: Support execution of strategic initiatives and cross-functional projects, track milestones, and ensure timely delivery; follow up on projects and ensure key waypoints; conduct research and prepare summary insights for decision-making; act as a central coordinator across business, risk, operations, and support functions. Stakeholder & Communication Management: Interface with C-suite executives, regulators, and key clients; facilitate effective communication flow across leadership teams; support Board and governance activities, including documentation, follow-up, and tracking actions.