Hafawah Hotels & Resort

Housekeeping Manager

Medina, Saudi ArabiaPosted yesterday

Salary
AED 10k–15k a month· est.
Job type
Full time
Level
Lead
Field
Hospitality & Tourism
Work mode
On site

About the role

Key Responsibilities: * Oversee the daily operations of the Housekeeping Department and ensure efficient workflow. * Ensure all guest rooms, corridors, and public areas meet the hotel’s cleanliness and quality standards. * Prepare staff schedules, assign daily tasks, and supervise the housekeeping team. * Train, coach, and evaluate housekeeping staff to maintain high performance. * Conduct regular inspections to ensure compliance with cleanliness, quality, and brand standards. * Coordinate closely with the Front Office, Maintenance, and other operational departments to ensure timely room readiness. * Monitor housekeeping inventory and ensure the availability of cleaning supplies and equipment. * Ensure compliance with health, safety, and sanitation policies and procedures. * Respond promptly and professionally to guest requests and housekeeping-related concerns. * Prepare departmental reports, monitor performance indicators, and implement continuous improvements to enhance service quality and operational efficiency. Job Requirements: * Minimum 2 years of experience as a Housekeeping Manager or in a similar supervisory role within the hotel industry. * Proven experience in managing hotel housekeeping operations. * Strong leadership and team management skills. * Excellent knowledge of housekeeping standards, cleaning procedures, and health & safety regulations. * Strong organizational, planning, and time management skills. * Excellent communication, problem-solving, and decision-making abilities. * Proficiency in Microsoft Office and hotel management systems. * Full-time availability. * English proficiency is preferred.

Requirements

Minimum 2 years of experience as a Housekeeping Manager or in a similar supervisory role within the hotel industry. Proven experience in managing hotel housekeeping operations. Strong leadership and team management skills. Excellent knowledge of housekeeping standards, cleaning procedures, and health & safety regulations. Strong organizational, planning, and time management skills. Excellent communication, problem-solving, and decision-making abilities. Proficiency in Microsoft Office and hotel management systems. Full-time availability. English proficiency is preferred.

Responsibilities

Oversee the daily operations of the Housekeeping Department and ensure efficient workflow. Ensure all guest rooms, corridors, and public areas meet the hotel’s cleanliness and quality standards. Prepare staff schedules, assign daily tasks, and supervise the housekeeping team. Train, coach, and evaluate housekeeping staff to maintain high performance. Conduct regular inspections to ensure compliance with cleanliness, quality, and brand standards. Coordinate closely with the Front Office, Maintenance, and other operational departments to ensure timely room readiness. Monitor housekeeping inventory and ensure the availability of cleaning supplies and equipment. Ensure compliance with health, safety, and sanitation policies and procedures. Respond promptly and professionally to guest requests and housekeeping-related concerns. Prepare departmental reports, monitor performance indicators, and implement continuous improvements to enhance service quality and operational efficiency.

Skills

  • Microsoft Office
  • hotel management systems
  • leadership
  • team management
  • cleaning procedures
  • health & safety regulations
  • organizational skills
  • planning
  • time management
  • communication
  • problem-solving
  • decision-making

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