Human Resources Supervisor

The Employee Relations Supervisor is responsible for overseeing day-to-day HR operations and employee relations activities, ensuring efficient HR service delivery, accurate payroll coordination, and compliance with Saudi Labor Law and company policies. The role supports employees and operational teams across key HR processes, including attendance, leave management, payroll inputs, employee documentation, grievances, and disciplinary matters, while maintaining a positive and compliant work environment. Key Responsibilities 1. HR Operations & Employee Services • Manage day-to-day HR operational activities, ensuring timely and accurate delivery of employee services. • Oversee employee records, employment contracts, documentation, and HR system updates. • Monitor employee attendance, absences, leave balances, and related HR transactions. • Coordinate employee onboarding, transfers, contract renewals, and offboarding procedures. • Support employees and line managers with HR-related requests and operational matters. • Ensure HR transactions are processed accurately and in accordance with internal policies and procedures. 2. Payroll Administration & Coordination • Prepare, review, and validate monthly payroll inputs, including attendance, overtime, allowances, deductions, and other payroll adjustments. • Coordinate with Payroll and Finance teams to ensure accurate and timely salary processing. • Review payroll discrepancies and support the resolution of employee salary-related inquiries. • Maintain accurate payroll-related records and supporting documentation. 3. Employee Relations & Compliance • Handle employee grievances, workplace complaints, disciplinary matters, and employee relations cases professionally and confidentially. • Conduct or support employee investigations, document findings, and recommend appropriate actions. • Ensure compliance with Saudi Labor Law, company policies, and internal disciplinary procedures. • Advise employees and line managers on HR policies, employee rights, and workplace conduct. • Coordinate with relevant stakeholders on employment disputes, disciplinary actions, and termination cases. • Promote fair and consistent employee relations practices across the organization. 4. Reporting & Continuous Improvement • Prepare regular HR reports covering attendance, employee movements, payroll-related issues, and employee relations cases. • Identify recurring HR operational issues and recommend process improvements. • Maintain accurate HR data and support internal audits and compliance requirements. • Work closely with Operations and HR stakeholders to improve service delivery and employee experience. 5. Team Supervision & Performance Management • Supervise daily ER operations and allocate tasks among team members to ensure efficient service delivery. • Monitor team performance, workload distribution, and adherence to established SLAs. • Provide guidance and support to team members in handling complex employee relations cases. • Ensure consistency, accuracy, and timely completion of HR transactions across assigned locations. Skills & competencies • Team Supervision, Task Allocation & SLA Monitoring Qualifications & Experience • Experience coordinating or supervising HR operational activities and guiding team members is preferred. • Familiarity with Saudi government HR platforms such as Qiwa, GOSI, and Muqeem, as relevant to the role, is an advantage.

Experience coordinating or supervising HR operational activities and guiding team members is preferred. Familiarity with Saudi government HR platforms such as Qiwa, GOSI, and Muqeem, as relevant to the role, is an advantage.

1. HR Operations & Employee Services: Manage day-to-day HR operational activities, ensuring timely and accurate delivery of employee services; Oversee employee records, employment contracts, documentation, and HR system updates; Monitor employee attendance, absences, leave balances, and related HR transactions; Coordinate employee onboarding, transfers, contract renewals, and offboarding procedures; Support employees and line managers with HR-related requests and operational matters; Ensure HR transactions are processed accurately and in accordance with internal policies and procedures. 2. Payroll Administration & Coordination: Prepare, review, and validate monthly payroll inputs, including attendance, overtime, allowances, deductions, and other payroll adjustments; Coordinate with Payroll and Finance teams to ensure accurate and timely salary processing; Review payroll discrepancies and support the resolution of employee salary-related inquiries; Maintain accurate payroll-related records and supporting documentation. 3. Employee Relations & Compliance: Handle employee grievances, workplace complaints, disciplinary matters, and employee relations cases professionally and confidentially; Conduct or support employee investigations, document findings, and recommend appropriate actions; Ensure compliance with Saudi Labor Law, company policies, and internal disciplinary procedures; Advise employees and line managers on HR policies, employee rights, and workplace conduct; Coordinate with relevant stakeholders on employment disputes, disciplinary actions, and termination cases; Promote fair and consistent employee relations practices across the organization. 4. Reporting & Continuous Improvement: Prepare regular HR reports covering attendance, employee movements, payroll-related issues, and employee relations cases; Identify recurring HR operational issues and recommend process improvements; Maintain accurate HR data and support internal audits and compliance requirements; Work closely with Operations and HR stakeholders to improve service delivery and employee experience. 5. Team Supervision & Performance Management: Supervise daily ER operations and allocate tasks among team members to ensure efficient service delivery; Monitor team performance, workload distribution, and adherence to established SLAs; Provide guidance and support to team members in handling complex employee relations cases; Ensure consistency, accuracy, and timely completion of HR transactions across assigned locations.