Concierge

Role Summary • Purpose: To provide professional front-desk and concierge services, ensuring a welcoming, efficient, and high-quality experience for visitors, employees, clients, and guests while managing general administrative support. • Key Responsibilities: • Welcome and greet all visitors, employees, clients, and guests professionally. • Manage and maintain the reception/front desk in a clean, organized, and professional condition. • Handle incoming telephone calls, emails, and general inquiries, directing them to the appropriate department or person. • Adhere to Health, Safety, and Environmental (HSE), Information Security, and Business Continuity policies and procedures. Requirements & Qualifications • Education: Diploma or Bachelor's degree in Business Administration, Hospitality, Management, or a related field (preferred). • Experience: Previous experience as a Receptionist, Concierge, Front Desk Officer, Guest Relations, or Customer Service Representative, preferably in a corporate, hospitality, facilities management, residential, or customer-facing environment. • Skills & Knowledge: • Good knowledge of Microsoft Office applications. • Good command of English; knowledge of Arabic is an advantage. • Strong communication, interpersonal, organizational, and time-management skills. • Professional appearance, attitude, and problem-solving abilities. • Ability to handle multiple tasks and work well under pressure.

Diploma or Bachelor's degree in Business Administration, Hospitality, Management, or a related field (preferred). Previous experience as a Receptionist, Concierge, Front Desk Officer, Guest Relations, or Customer Service Representative, preferably in a corporate, hospitality, facilities management, residential, or customer-facing environment. Good knowledge of Microsoft Office applications. Good command of English; knowledge of Arabic is an advantage. Strong communication, interpersonal, organizational, and time-management skills. Professional appearance, attitude, and problem-solving abilities. Ability to handle multiple tasks and work well under pressure.