Receptionist

Job Summary The Receptionist is responsible for providing professional and welcoming front desk services to patients and visitors. The role supports patient registration, appointment scheduling, enquiries, and daily administrative activities while ensuring efficient patient flow and a positive patient experience. Key Responsibilities • Welcome patients and visitors, provide assistance, and direct them to the appropriate departments • Manage patient registration, appointment scheduling, and basic administrative processes • Answer telephone calls, respond to patient enquiries, and provide accurate information regarding hospital services • Maintain accurate patient information and ensure confidentiality of personal and medical records • Coordinate with clinical and administrative departments to support smooth patient flow and timely service delivery • Handle patient concerns professionally and escalate complaints or issues to the appropriate department when required Qualifications • High School Diploma or Diploma/Bachelor's degree • Entry-level position; fresh graduates are encouraged to apply • Previous experience in reception, customer service, or administration is an advantage but not required • Good communication, interpersonal, and customer service skills • Basic computer skills, including Microsoft Office and the ability to learn hospital information systems • Fluency in Arabic and English languages