Foodhall GRO / People Operations Manager

The GRO / People Operations Manager is responsible for managing all HR and people-related operations within Seven Al Hamra Food Hall. This role ensures an engaged, high-performing workforce, compliance with labour laws and Saudization requirements, and alignment with the food hall’s operational and cultural objectives. The manager acts as a trusted advisor to leadership while driving efficient HR processes and fostering a positive employee experience. CORE RESPONSIBILITIES 1. People & Talent - Lead end-to-end recruitment, onboarding, and offboarding processes. - Develop and maintain workforce planning and headcount management. - Partner with managers on hiring, performance management, and employee relations. 2. HR Operations - Manage employment contracts, payroll coordination, employee records, and HR systems. - Ensure compliance with labour laws, Saudization (where applicable), visas, and employment regulations. - Oversee probation, promotions, salary reviews, and disciplinary processes. 3. Culture & Engagement - Support company culture, employee engagement initiatives, and wellbeing programs. - Implement recognition, training, and development programs to enhance skills and retention. - Act as a trusted advisor to employees and leadership. 4. Policies & Governance - Develop and maintain HR policies, procedures, and handbooks. - Handle grievances, investigations, and performance improvement plans with discretion. - Ensure confidentiality and ethical standards across all HR practices. 5. Reporting & Strategy - Provide HR reports on headcount, turnover, payroll, and performance metrics. - Support leadership with people insights, workforce planning, and strategic HR initiatives. - Drive continuous improvement of HR processes, systems, and operational efficiency.

People & Talent: Lead end-to-end recruitment, onboarding, and offboarding processes. Develop and maintain workforce planning and headcount management. Partner with managers on hiring, performance management, and employee relations. HR Operations: Manage employment contracts, payroll coordination, employee records, and HR systems. Ensure compliance with labour laws, Saudization (where applicable), visas, and employment regulations. Oversee probation, promotions, salary reviews, and disciplinary processes. Culture & Engagement: Support company culture, employee engagement initiatives, and wellbeing programs. Implement recognition, training, and development programs to enhance skills and retention. Act as a trusted advisor to employees and leadership. Policies & Governance: Develop and maintain HR policies, procedures, and handbooks. Handle grievances, investigations, and performance improvement plans with discretion. Ensure confidentiality and ethical standards across all HR practices. Reporting & Strategy: Provide HR reports on headcount, turnover, payroll, and performance metrics. Support leadership with people insights, workforce planning, and strategic HR initiatives. Drive continuous improvement of HR processes, systems, and operational efficiency.