Supervisor- Service Providers

Beginning of the main content section.Return to the home pagePrintable Format Job Description - Supervisor- Service Providers (26003366)Job Description Supervisor- Service Providers - (26003366) Job Description Operations:• Monitor centers through surveillance cameras and raise observations.• Prepare reports on health, safety, and environmental requirements at service centers.• Follow up implementation of health and safety requirements and report compliance levels.• Follow up with service providers to meet requirements for opening and operating licensingcenters.• Prepare and follow the implementation of agreements with service providers in coordinationwith internal authorities.• Conduct field visits to identify improvement opportunities and recommend correctivemeasures.• Ensure implementation of approved policies, circulars, and procedures by service providersand act on violations.• Coordinate approval of marketing and awareness campaigns to ensure information accuracy.• Analyze and evaluate service provider performance and submit periodic reports.• Receive grievances from service providers, verify documentation, follow procedures, andsubmit cases to the Unified Grievance Committee.• Support bidding activities for establishing new service provider centers with the concerneddepartments.Physical Working Conditions:• Role requires daily field inspections and work within service provider centers and monitoringfacilities. Qualifications Requirments:High School / Diploma in business administration.2+ years of experience in case of Diploma.5+ years of experience post high school experience.Behavioral Competencies:Basic Developing Advanced Mastery Evoking and Transmitting Positive Energy.Community Service and Responding to Customer Needs. Excellence in Execution. Effective Communication.Technical Competencies General Administrative Practices. Inspection Principles and Standards. Policy Implementation & Compliance Management. Customer Support & Experience Management. Training & Commercial Center Compliance Management. Supplementary/Additional Technical Competencies (Governance and Compliance). Quality, Health and Safety Compliance. Futuristic Technical Competencies: Advanced Monitoring & Inspection Technologies.Process Automation and Workflow Management. Job Category: Sales and Customer ServiceAdvertiser: Roads and Transport AuthorityDepartment: Vehicles LicensingEducational-level: DiplomaRequired Nationality: UAE Only Suitable for people with determination: NoMonthly Salary: UnspecifiedSchedule-Time: Full timeJob Posting: 01/11/2026Unposting Date: 07/11/2026

High School / Diploma in business administration. 2+ years of experience in case of Diploma. 5+ years of experience post high school experience.

Operations: • Monitor centers through surveillance cameras and raise observations. • Prepare reports on health, safety, and environmental requirements at service centers. • Follow up implementation of health and safety requirements and report compliance levels. • Follow up with service providers to meet requirements for opening and operating licensingcenters. • Prepare and follow the implementation of agreements with service providers in coordinationwith internal authorities. • Conduct field visits to identify improvement opportunities and recommend correctivemeasures. • Ensure implementation of approved policies, circulars, and procedures by service providersand act on violations. • Coordinate approval of marketing and awareness campaigns to ensure information accuracy. • Analyze and evaluate service provider performance and submit periodic reports. • Receive grievances from service providers, verify documentation, follow procedures, andsubmit cases to the Unified Grievance Committee. • Support bidding activities for establishing new service provider centers with the concerneddepartments.