Accor
Tamayyaz – Front Desk Agent – Saudis Only
Mecca, Saudi ArabiaPosted 5 days ago
- Salary
- AED 2k–3k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
ibis Styles Makkah First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. List of Responsibilities and Duties Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Requirements
Tamayyaz Program is for Saudi Nationals Only. Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience. Basic English skills are a must. Strong passion for the Hospitality Field. Excellent interpersonal and communication skills. Is a team player that contributes to and proactively assists co-workers. Ability to work a flexible roster depending on departmental needs. Ability to focus attention on guest needs, always remaining calm and courteous
Responsibilities
Greet, check-in, respond to requests and settle accounts while providing exceptional service. Take initiative to add a personalized experience. Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
Skills
- Greet guests
- Check-in/check-out
- Respond to requests
- Promote hotel facilities
- Upselling
- Interpersonal skills
- Communication skills
- Team player
- Flexibility in roster
- Basic English
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