Accor

Tamayyaz – Front Desk Agent – Saudis Only

Mecca, Saudi ArabiaPosted 5 days ago

Salary
AED 2k–3k a month· est.
Job type
Full time
Level
Junior
Field
Hospitality & Tourism
Work mode
On site

About the role

ibis Styles Makkah First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. List of Responsibilities and Duties Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Requirements

Tamayyaz Program is for Saudi Nationals Only. Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience. Basic English skills are a must. Strong passion for the Hospitality Field. Excellent interpersonal and communication skills. Is a team player that contributes to and proactively assists co-workers. Ability to work a flexible roster depending on departmental needs. Ability to focus attention on guest needs, always remaining calm and courteous

Responsibilities

Greet, check-in, respond to requests and settle accounts while providing exceptional service. Take initiative to add a personalized experience. Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

Skills

  • Greet guests
  • Check-in/check-out
  • Respond to requests
  • Promote hotel facilities
  • Upselling
  • Interpersonal skills
  • Communication skills
  • Team player
  • Flexibility in roster
  • Basic English

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