Restaurant Manager - Peacock Alley at Waldorf Astoria Dubai International Financial Centre

A Restaurant Manager at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury property, is responsible for leading all aspects of operations across Peacock Alley, the Cigar Lounge and Waqud operations to deliver exceptional, refined and personalized guest experiences. The role oversees the performance of multiple luxury food and beverage venues, ensuring the highest standards of service excellence, team engagement, operational efficiency, and financial results. Working closely with the Director of Food & Drinks, the Restaurant Manager drives guest satisfaction, revenue growth, and brand excellence through effective leadership, innovation while ensuring Waldorf Astoria and Forbes Travel Guide Standards.

What are we looking for? A Restaurant Manager serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should possess the following skills and characteristics: •    Previous F&D Leadership experience in luxury food & drinks venues and operations. •    Strong beverage knowledge including tea, coffee, cocktails, premium spirits. •    Excellent cigar knowledge and market knowledge about cigar offering in the city.   •    Impeccable grooming and professional presentation  •    Commercial focus, with a demonstrated ability to achieve revenue growth, manage costs, and deliver business results. •    Inspirational leadership and people management skills, with experience coaching, developing, and motivating high-performing teams. •    Excellent verbal and written communication skills, able to engage effectively with guests, team members, and senior leadership. •    Customer focus, maintaining the highest standards of luxury hospitality and service excellence. •    Effective relationship management skills to build strong partnerships with internal stakeholders, suppliers, and external partners. •    Strategic thinking and problem-solving skills, able to make sound decisions in a fast-paced environment while remaining calm and focused under pressure. •    Strong knowledge of luxury food and beverage operations, financial management, service standards, and operational controls. It would be advantageous in this position for you to demonstrate the following capabilities: •    Previous experience in luxury lounges, cafés, afternoon tea concepts, cigar lounges, or premium beverage-focused venues •    Solid knowledge of luxury and Forbes Five-Star service standards •    Degree or diploma in Hotel Management or related field What will it be like to work for Waldorf Astoria Hotels & Resorts? Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!

Oversee operations across Peacock Alley, the Cigar Lounge and Waqud to deliver exceptional guest experiences; lead multiple luxury food and beverage venues with a focus on service excellence, guest satisfaction, revenue growth, and brand standards; collaborate with Director of Food & Drinks to ensure Waldorf Astoria and Forbes Travel Guide Standards; manage operational efficiency, financial results, and team engagement.