Hilton
Dubai, UAEPosted 4 days ago
A Restaurant Manager for Bull & Bear at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury property, is responsible for leading all aspects of the restaurant’s lunch & dinner operations, commercial performance, management and reputation to deliver exceptional, refined and personalized guest experiences. As the hotel’s signature steakhouse, Bull & Bear is committed to the highest standards of service excellence, team engagement, operational efficiency and financial performance. Working closely with the Director of Food & Drinks, the Restaurant Manager drives guest satisfaction, revenue growth and brand excellence through effective leadership and innovation, while ensuring compliance with Waldorf Astoria and Forbes Travel Guide Standards.
What are we looking for? A Restaurant Manager serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should possess the following skills and characteristics: • Previous leadership experience in luxury food & drinks venues and operations. • Strong beverage knowledge, with a particular emphasis on wine, including wine varieties, regions, food and wine pairing, and premium wine service, alongside premium spirits and cocktails. • Impeccable grooming and professional presentation. • Commercial focus, with a demonstrated ability to achieve revenue growth, manage costs, and deliver business results. • Inspirational leadership and people management skills, with experience coaching, developing, and motivating high-performing teams. • Excellent verbal and written communication skills, able to engage effectively with guests, team members, and senior leadership. • Customer focus, maintaining the highest standards of luxury hospitality and service excellence. • Effective relationship management skills to build strong partnerships with internal stakeholders, suppliers, and external partners. • Strategic thinking and problem-solving skills, able to make sound decisions in a fast-paced environment while remaining calm and focused under pressure. • Strong knowledge of luxury food and beverage operations, financial management, service standards, and operational controls. It would be advantageous in this position for you to demonstrate the following capabilities: • Previous experience in a premium steakhouse or upscale, wine-focused food and drinks venue is an advantage. • Solid knowledge of luxury and Forbes Five-Star service standards. • Degree or diploma in Hotel Management or related field. What will it be like to work for Waldorf Astoria Hotels & Resorts? Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!
Lead all aspects of the restaurant’s lunch and dinner operations, commercial performance, management and reputation to deliver exceptional guest experiences. Drive guest satisfaction, revenue growth and brand excellence through effective leadership and innovation, while ensuring compliance with Waldorf Astoria and Forbes Travel Guide Standards.
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