Support Services Supervisor

Job Title: Support Services Supervisor Location: Riyadh, Saudi Arabia Department: Support Services Employment Type: Full-time About the Role We are looking for a proactive Support Services Supervisor to oversee our support functions, including warehouse operations, vehicle fleet management, employee housing, and general administrative support. The ideal candidate will ensure smooth day-to-day operations, uphold safety and compliance standards, and drive continuous improvement across all support service areas. Key Responsibilities: • Team Supervision: Manage support staff schedules, shifts, performance, and discipline; train and onboard new employees. • Administrative Support: Respond to internal departments' logistical and service needs, ensuring timely resolution and satisfaction. • Warehouse Operations: Oversee receiving, issuing, and storage of materials; conduct regular inventory audits and manage stock replenishment. • Fleet Management: Supervise vehicle maintenance and readiness; handle accident reporting, insurance claims, and license/registration renewals; monitor fuel usage and driver logs. • Employee Housing: Ensure housing readiness, maintenance, and safety compliance; manage occupancy records and resolve resident complaints. • Reporting: Prepare regular (daily/weekly/monthly) reports on warehouse, fleet, and housing operations, including incident and insurance claim reports with KPIs and recommendations. • Vendor & Contract Management: Oversee contracts with external service providers (maintenance, insurance, housing services) and monitor compliance. • Budget Oversight: Contribute to planning and monitoring budgets across warehouse, fleet, and housing functions. • Safety & Compliance: Ensure adherence to occupational health and safety standards across all sites (warehouse, housing, vehicles). • Process Improvement: Recommend and implement improvements to boost efficiency and reduce costs. • Emergency Response: Manage emergencies related to warehouse, fleet, or housing operations swiftly and effectively. Requirements: • Education: Bachelor's degree in Business Administration or a related field. • Experience: 3–5 years in support services, general administration, or a related field; prior supervisory experience preferred. Skills & Competencies: • Strong leadership and supervisory skills • Excellent organizational and time-management skills, with the ability to manage multiple parallel functions • Knowledge of insurance procedures and accident claims processes • Proficiency in Microsoft Excel, Word, and warehouse/fleet management systems (a plus) • Strong communication and negotiation skills with vendors and insurance providers • Fluency in Arabic; English proficiency preferred • Ability to work under pressure and manage emergencies • High attention to detail, discipline, and accountability • Flexibility to travel between sites (warehouse, housing, fleet locations) • Self-motivated with the ability to work independently

Education: Bachelor's degree in Business Administration or a related field. Experience: 3–5 years in support services, general administration, or a related field; prior supervisory experience preferred.

Team Supervision: Manage support staff schedules, shifts, performance, and discipline; train and onboard new employees. Administrative Support: Respond to internal departments' logistical and service needs, ensuring timely resolution and satisfaction. Warehouse Operations: Oversee receiving, issuing, and storage of materials; conduct regular inventory audits and manage stock replenishment. Fleet Management: Supervise vehicle maintenance and readiness; handle accident reporting, insurance claims, and license/registration renewals; monitor fuel usage and driver logs. Employee Housing: Ensure housing readiness, maintenance, and safety compliance; manage occupancy records and resolve resident complaints. Reporting: Prepare regular (daily/weekly/monthly) reports on warehouse, fleet, and housing operations, including incident and insurance claim reports with KPIs and recommendations. Vendor & Contract Management: Oversee contracts with external service providers (maintenance, insurance, housing services) and monitor compliance. Budget Oversight: Contribute to planning and monitoring budgets across warehouse, fleet, and housing functions. Safety & Compliance: Ensure adherence to occupational health and safety standards across all sites (warehouse, housing, vehicles). Process Improvement: Recommend and implement improvements to boost efficiency and reduce costs. Emergency Response: Manage emergencies related to warehouse, fleet, or housing operations swiftly and effectively.