Business Support Specialist

Job Purpose Delivering Business Support services end to end for an assigned service area or site as a business enabler, running the work independently within approved policy and procedure, and keeping records and service levels complete and on time. Key Accountabilities Offices, Facilities & Assets • Set and apply service standards and checklists across assigned offices and sites, and organize coverage at each location. • Coordinate preventive maintenance, cleaning, repairs, utilities and contractor follow-up for the assigned scope. • Maintain the asset register from inventory and tagging through transfers to approved disposal. Fleet, Housing & Transport • Maintain vehicle, driver, housing, resident and route data, keeping registrations, insurance and inspections valid. • Ensure continuity of housing and transport with backup buses and drivers, and conduct periodic site visits. • Follow vehicle maintenance, fuel, incidents, violations and claims, and the related contracts and invoices. Travel, Vendors & Invoices • Execute travel, hotel and rental bookings under the travel policy and employee grades, and manage changes, cancellations and refunds. • Collect quotations, prepare purchase requests and follow them to purchase order or contract signature, monitoring contract expiry. • Verify delivery and amount accuracy, submit and follow invoices and their approvals, and resolve delays. Licensing, Government Platforms & Compliance • Inventory current and required licenses for assigned sites, with the authorities, platforms, documents and approvals needed. • Manage transactions on assigned government platforms, respond to authority observations, and visit authorities to follow delayed cases. • Support inspection readiness and follow corrective actions with site management to closure. Events, Special Projects & Administrative Services • Coordinate assigned events and special projects end to end, covering requirements, vendors, budget tracking, schedule and on-the-day delivery. • Manage administrative and executive support services — correspondence, document control, shipments, guest hosting and executive logistics. • Respond to new or one-off requirements from other functions, assess what Business Support can deliver, and arrange it within approved policy. Planning, Supervision & Development • Plan and priorities the assigned service area, and propose improvements to procedures and forms. • Guide assigned coordinators and site focal points, and act as approved backup for a colleague’s service area. • Document workflows, forms and checklists for assigned services, and prepare periodic reports. Qualifications & Experience: • Bachelor’s degree or Diploma in Business Administration or a related field • 3–5 years of experience in government relations, facilities or administrative services

Delivering Business Support services end to end for an assigned service area or site as a business enabler, running the work independently within approved policy and procedure, and keeping records and service levels complete and on time.