Business Development Officer

About Malaeb Malaeb is a lively sports tech startup that wants to make sports more fun and encourage a healthy lifestyle worldwide. Our platform makes it easy to book sports activities and helps business owners run their sports operations smoothly. Malaeb is changing the game in sports, making it easier for everyone to join in and enjoy being active. Role Overview: The role focuses on generating new business, managing the full sales cycle, and building lasting client relationships. It involves identifying market opportunities, presenting Malaeb’s solutions, meeting revenue targets, and supporting growth through upselling. The role also provides market insights, collaborates with marketing and product teams, and ensures a smooth client experience through timely support and accurate reporting. Responsibilities: • Identify potential clients and initiate outreach to generate new business leads. Conduct market research to identify emerging opportunities and target industries. • Build and maintain relationships with prospective and existing clients. • Conduct presentations and product demonstrations to showcase Malaeb's offerings • Manage the end-to-end sales process, from initial contact to contract negotiation, closure and onboarding. • Work towards achieving individual and team revenue targets. • Identify upsell and cross-sell opportunities within existing client accounts. Stay informed about industry trends, competitor activities, and market dynamics. • Provide insights and recommendations based on market intelligence. Collaborate with the marketing team to align business development activities with marketing strategies. • Provide feedback to the product development team based on client needs and market demands. • Prepare regular reports on sales performance, opportunities, and challenges. Analyze data to identify areas for improvement and growth. • Gather and analyze customer feedback to enhance the client experience. Address customer inquiries and concerns in a timely and effective manner. • Undertake additional responsibilities and tasks as required by the Line Manager to support business needs. Qualifications and Experience: • Bachelor’s degree in Business, Marketing, or a related field. • 2 to 3 years of experience in business development, sales or a related field. • knowledge of the sports tech industry and enthusiasm for promoting a healthy lifestyle. • Basic knowledge of AI tools and their practical applications, with the ability to leverage AI to improve work efficiency, support research, and enhance business development activities. Key Competencies: • Technical/Job specific Skills: Identify and qualify leads, manage the full sales cycle from prospecting to closure, and prioritize opportunities, present and demonstrate Malaeb’s offerings effectively, understanding value propositions and client needs, and use tools for tracking, reporting and analyzing data. • behavioral/Soft Skills: Strong communication, negotiation, and interpersonal skills and goal oriented. • Leadership or Managerial: Ownership and accountability, work effectively with marketing, product and operations team. Manage pipelines and priorities effectively, provide reports to management and seek ongoing skill enhancement.

Identify potential clients and initiate outreach to generate new business leads. Conduct market research to identify emerging opportunities and target industries. Build and maintain relationships with prospective and existing clients. Conduct presentations and product demonstrations to showcase Malaeb's offerings. Manage the end-to-end sales process, from initial contact to contract negotiation, closure and onboarding. Work towards achieving individual and team revenue targets. Identify upsell and cross-sell opportunities within existing client accounts. Stay informed about industry trends, competitor activities, and market dynamics. Provide insights and recommendations based on market intelligence. Collaborate with the marketing team to align business development activities with marketing strategies. Provide feedback to the product development team based on client needs and market demands. Prepare regular reports on sales performance, opportunities, and challenges. Analyze data to identify areas for improvement and growth. Gather and analyze customer feedback to enhance the client experience. Address customer inquiries and concerns in a timely and effective manner. Undertake additional responsibilities and tasks as required by the Line Manager to support business needs.