Engineer - Sales

Job Title Sales Engineer Job Scope The Sales Engineer is accountable for driving sales opportunities through technical presentations, demonstrations, and solution designs, ensuring seamless implementation and customer satisfaction post-sale. S/He collaborates with internal teams to provide feedback, address customer needs, and identify upselling opportunities to enhance customer adoption and ROI. Main Duties And Responsibilities • Drive sales opportunities by leveraging technical accelerators such as presentations, demonstrations, Proof of Concepts (POCs), and potentially engaging in pilot programs with professional services; • Participate in technical sales cadence calls and communicate with other technical teams such as support and professional services throughout the sales cycle to ensure overall customer satisfaction; • Assist in the deployment and implementation of solutions post-sale, ensuring smooth customer onboarding and addressing technical challenges; • Deliver customer training sessions and create user documentation to maximize solution adoption and ROI; • Act as a trusted advisor by maintaining strong relationships with customers and partners, ensuring long-term renewals, and addressing issues impacting satisfaction; • Provide technical product enablement and mentoring to channel and internal resources; • Serve as a subject matter expert in solution designs for the assigned products and services, offering appropriate product recommendations; • Monitor customer adoption and suggest enhancements to improve outcomes and satisfaction; • Collaborate with sales and product teams to qualify opportunities, present solution proposals, and contribute feedback on customer needs for product development; • Engage internal resources (e.g., product management, marketing, support) to close sales opportunities and resolve implementation issues; • Complete both pre-sales and post-sales documentation accurately to support the entire sales lifecycle; • Work closely with product teams to provide feedback from implementation experiences to improve product offerings; • Identify opportunities for upselling or cross-selling, driving additional revenue streams. Position Requirements Education Bachelor’s degree in Computer Engineering, Computer Science or any other related field. Experience At least 5 years of relevant experience

Drive sales opportunities by leveraging technical accelerators such as presentations, demonstrations, Proof of Concepts (POCs), and potentially engaging in pilot programs with professional services; Participate in technical sales cadence calls and communicate with other technical teams such as support and professional services throughout the sales cycle to ensure overall customer satisfaction; Assist in the deployment and implementation of solutions post-sale, ensuring smooth customer onboarding and addressing technical challenges; Deliver customer training sessions and create user documentation to maximize solution adoption and ROI; Act as a trusted advisor by maintaining strong relationships with customers and partners, ensuring long-term renewals, and addressing issues impacting satisfaction; Provide technical product enablement and mentoring to channel and internal resources; Serve as a subject matter expert in solution designs for the assigned products and services, offering appropriate product recommendations; Monitor customer adoption and suggest enhancements to improve outcomes and satisfaction; Collaborate with sales and product teams to qualify opportunities, present solution proposals, and contribute feedback on customer needs for product development; Engage internal resources (e.g., product management, marketing, support) to close sales opportunities and resolve implementation issues; Complete both pre-sales and post-sales documentation accurately to support the entire sales lifecycle; Work closely with product teams to provide feedback from implementation experiences to improve product offerings; Identify opportunities for upselling or cross-selling, driving additional revenue streams.