Business Development Specialist

Lead Management & CRM (Primary Responsibility) Own the lead lifecycle from first enquiry to signed client. * Respond fast to new enquiries, qualify them, and book discovery calls. * Maintain the CRM (Airtable): stages, follow-up dates, lead sources. * Call and WhatsApp leads. Follow up until they close or are archived. * Research each lead before the call. * Draft and send proposals. * Re-engage cold leads on a set schedule. * Hand over won clients to account managers. Outbound & Partnerships * Build lead lists and run cold outreach: email, LinkedIn, WhatsApp, calls. * Target warm triggers: new restaurant openings, rebrands, weak Instagram accounts. * Build referral partnerships with fit-out companies, F&B consultants and cloud kitchen operators. * Run Donut Media's own LinkedIn and Reddit prospecting. * Attend F&B events and expos. Campaigns & Sales * Turn blogs and copy into email and WhatsApp campaigns. * Maintain automated email sequences and track results (UTM, GA4). * Sell small-ticket and entry offers to smaller budgets. Reporting & Sales Assets * Weekly pipeline report: leads by source, conversion by stage, win/loss reasons. * Collect testimonials, reviews and results from clients. * Keep the pitch deck, case studies and proposal templates current. * Follow up on overdue client payments. Why work with Donut Media? * Performance driven & transparent office culture. * Window facing office with a pleasant break area. * Office working hours: 9 AM - 6 PM (Weekdays Only) * Remote work on Saturdays 11 AM - 1 PM * Opportunity to learn and grow as you work with an award winning social media agency. Who we are looking for: * Has run outbound before and can quote real results (reply rates, meetings booked). * Strong copywriter. Keeps messages simple and clear. * Confident on calls and WhatsApp. * Comfortable with CRM tools. Airtable is a plus. * Diligent and detail-oriented. Dates, follow-ups and typos don't slip. * Owns their work, willing to experiment, and builds systems from scratch. * Preferred: UAE F&B or agency sales experience. Position Details 📍 Location: Dubai, UAE (Full-time) AED 5,000 base salary + Attractive tier based commissions. Transport and phone costs covered. Visa, Medical Insurance & Unemployment Insurance Provided. Show more Show less

Has run outbound before and can quote real results (reply rates, meetings booked). Strong copywriter. Confident on calls and WhatsApp. Comfortable with CRM tools. Airtable is a plus. Diligent and detail-oriented. Owns their work, willing to experiment, and builds systems from scratch. Preferred: UAE F&B or agency sales experience.

Lead Management & CRM (Primary Responsibility) Own the lead lifecycle from first enquiry to signed client. Respond fast to new enquiries, qualify them, and book discovery calls. Maintain the CRM (Airtable): stages, follow-up dates, lead sources. Call and WhatsApp leads. Follow up until they close or are archived. Research each lead before the call. Draft and send proposals. Re-engage cold leads on a set schedule. Hand over won clients to account managers. Outbound & Partnerships: Build lead lists and run cold outreach: email, LinkedIn, WhatsApp, calls. Target warm triggers: new restaurant openings, rebrands, weak Instagram accounts. Build referral partnerships with fit-out companies, F&B consultants and cloud kitchen operators. Run Donut Media's own LinkedIn and Reddit prospecting. Attend F&B events and expos. Campaigns & Sales: Turn blogs and copy into email and WhatsApp campaigns. Maintain automated email sequences and track results (UTM, GA4). Sell small-ticket and entry offers to smaller budgets. Reporting & Sales Assets: Weekly pipeline report: leads by source, conversion by stage, win/loss reasons. Collect testimonials, reviews and results from clients. Keep the pitch deck, case studies and proposal templates current. Follow up on overdue client payments.