Human Resources Account Manager

Manage end-to-end HR and administrative functions for AMS outsourced staff, ensuring operational excellence, compliance, and strong client partnership. Act as a strategic HR partner to both internal stakeholders and clients, supporting workforce planning, employee engagement, and continuous process improvement. Key Responsibilities Client & Stakeholder Management • Act as a trusted HR partner to clients, managing staff updates, onboarding, exits, and office-related coordination. • Ensure high service standards and timely communication with clients regarding workforce matters. Payroll & Financial Administration • Oversee monthly payroll processing and invoicing through client portals, ensuring accuracy and adherence to timelines. • Coordinate with finance teams to resolve payroll or billing discrepancies Strategic HR & Employer Branding • Drive employer branding initiatives to position AMS International as an employer of choice. • Support workforce planning and talent strategies in alignment with client and business needs. Employee Relations & Advisory • Serve as the primary point of contact for employee relations matters, providing guidance, counseling, and resolution of complex issues. • Proactively identify employee engagement risks and recommend corrective actions. Compliance, Policies & Governance • Ensure full compliance with local labor laws, immigration requirements, and company policies. • Maintain accurate and confidential personnel records and coordinate closely with AMS Head Office on legal and regulatory matters. • Interpret HR policies, address ambiguities, and recommend updates as needed. . Show more Show less