Human Resources Operations Manager (UAE National)

Job Summary: The role will oversee the daily administrative backbone of human resources by managing end-to-end employee lifecycles, payroll, and benefits. This role ensures HR data integrity, compliance with regional labor laws, and drives process automation to optimize the overall employee experience. Key Accountabilities: HR Service Delivery: Manage day-to-day HR operations, from new-hire onboarding to offboarding. Ensure requests (like leave, benefits, and contracts) meet established service level agreements (SLAs). Payroll & Benefits: Coordinate with Finance and external vendors to guarantee accurate, on-time payroll processing and statutory deductions. Manage benefits administration, claims, and annual open enrollment. HRIS & Data Governance: Oversee the Human Resources Information Systems (HRIS), maintaining data accuracy, user permissions, and organizational hierarchies. Compliance & Risk: Ensure policies adhere to local employment regulations and conduct regular compliance audits. Process Improvement: Standardize HR workflows, map out Standard Operating Procedures (SOPs), and recommend technology to reduce manual workloads. Team Leadership: Supervise, train, and mentor the HR operations staff Qualifications & Experience: • Education: Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. • Experience: Typically 5 to 10 years in HR operations, with at least 2 to 4 years in a supervisory capacity. • Technical: Hands-on experience with major HRIS platforms (e.g., Workday, SAP SuccessFactors, or local regional systems) and payroll software. • Certifications: Professional certifications like SHRM-CP, PHR, or CIPD are a strong plus. Show more Show less

Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. 5 to 10 years in HR operations, with at least 2 to 4 years in a supervisory capacity. Hands-on experience with major HRIS platforms (e.g., Workday, SAP SuccessFactors, or local regional systems) and payroll software. Professional certifications like SHRM-CP, PHR, or CIPD are a strong plus.

Oversee day-to-day HR operations from onboarding to offboarding; ensure leave, benefits, and contracts meet SLAs. Coordinate payroll processing and benefits administration with Finance and external vendors; manage annual open enrollment and statutory deductions. Oversee HRIS data accuracy, permissions, and organizational hierarchies. Ensure compliance with local employment regulations and conduct regular audits. Standardize HR workflows, map SOPs, and recommend technology to reduce manual workloads. Lead, train, and mentor the HR operations staff.