Receptionist

Company Description RFZ Real Estate is a Dubai-based luxury property company dedicated to delivering extraordinary experiences through meticulously crafted real estate offerings. Guided by values of trust, discretion, uncompromising quality, and excellence, the company presents an exclusive collection of properties in highly sought-after locations across the UAE. RFZ Real Estate’s team of experts in brokerage, leasing, and real estate investment consultancy provides tailored solutions to clients worldwide, helping them maximize their property investments. Through strong partnerships with leading regional developers and a focus on long-term relationships, the company supports informed decision-making and high returns on investment. RFZ Real Estate follows a “No Shortcuts to achieve best Quality” strategy, emphasizing attention to detail and continuous innovation in every process. Role Description The Receptionist role at RFZ Real Estate is a full-time, on-site position based in Dubai. The Receptionist will serve as the first point of contact for clients and visitors, greeting them professionally and directing them to the appropriate team members or meeting areas. Daily responsibilities include managing incoming phone calls, answering inquiries, handling email correspondence, and coordinating appointment scheduling and meeting room bookings. The role also involves performing clerical and administrative tasks such as maintaining records, organizing documents, handling mail, and supporting office operations to ensure a smooth front-desk experience. The Receptionist will work closely with the brokerage and consultancy teams, providing high-quality customer service and maintaining a welcoming and professional office environment. Qualifications • Candidates should possess strong Receptionist Duties skills, including greeting visitors, managing a front desk, and coordinating appointments. • Candidates should possess excellent Phone Etiquette and Communication skills for managing calls, emails, and in-person interactions. • Candidates should possess solid Clerical Skills, such as filing, data entry, document handling, and basic office administration. • Candidates should possess strong Customer Service skills, with a focus on professionalism, responsiveness, and client satisfaction. • Relevant qualifications include prior experience in reception or front-office roles, preferably in real estate, hospitality, or corporate environments. • Additional beneficial qualifications include proficiency with office software (e.g., MS Office), strong organizational skills, attention to detail, and fluency in English; knowledge of Arabic or other languages is a plus. Show more Show less

Prior experience in reception or front-office roles (preferably in real estate, hospitality, or corporate environments). Proficiency with office software (e.g., MS Office). Fluency in English; knowledge of Arabic or other languages is a plus.

Greet visitors and direct them to the appropriate team members or meeting areas. Manage incoming phone calls, answer inquiries, and handle email correspondence. Coordinate appointment scheduling and meeting room bookings. Perform clerical tasks such as maintaining records, organizing documents, handling mail, and supporting office operations to ensure a smooth front-desk experience. Collaborate with brokerage and consultancy teams to provide high-quality customer service and maintain a welcoming office environment.