Reservation Agent

Key Responsibilities - Handle new reservations, amendments, cancellations and guest enquiries. - Manage bookings through Property Management Systems (PMS) and online booking platforms. - Ensure rates, availability and guest details are accurately updated. - Coordinate with Operations and Housekeeping for guest arrivals and special requirements. - Respond professionally to guest calls, emails and booking requests. - Maintain accurate reservation and guest records. Requirements - Previous experience in reservations, holiday homes, hotels or hospitality. - Good knowledge of PMS / reservation and booking systems. - Strong communication and customer-service skills. - Good computer and administrative skills. - English is mandatory; Arabic is preferred. - UAE holiday-home/hospitality experience is preferred. - Male/Female candidates can apply.

Previous experience in reservations/hospitality (e.g., hotels or holiday homes); Good knowledge of PMS / reservation and booking systems; English language mandatory

Handle new reservations, amendments, cancellations and guest enquiries; Manage bookings through PMS and online booking platforms; Ensure rates, availability and guest details are accurately updated; Coordinate with Operations and Housekeeping for guest arrivals and special requirements; Respond professionally to guest calls, emails and booking requests; Maintain accurate reservation and guest records