Rotana Hotels

Housekeeping Attendant

Abu Dhabi, UAEPosted yesterday

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as bull; Receive work assignment/ keys and supplies from the supervisor and sign the key log book accurately bull; Clean rooms and bathrooms/ performing any combination of the following duties bull; Keep fire exits and stair ways clear of any obstruction bull; Check and report any maintenance work required immediately bull; Pick up any litter from corridors and pathways bull; Vacuum carpet and upholstered furniture/ dust and wipe furniture/ empty ashtrays and wastebaskets bull; Make bed/ wash sink/ bathtub/ toilet/ tiles/ mirrors and floor and polish brass and metal bull; Replenish bathroom supplies and room supplies bull; Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary bull; Clean and keep the guest corridors/ service pantries and service areas neat and tidy at all times bull; Remove Room Service tray and trolley from guestroom and corridors bull; Inform valet service to collect guests clothes for laundry/ dry cleaning or pressing services

Requirements

Education/ Qualifications Experiences You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage. Knowledge Competencies The ideal candidate will be a friendly/ caring/ dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required/ as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike/ while possessing following additional competencies Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability Teamwork

Responsibilities

Receive work assignment/ keys and supplies from the supervisor and sign the key log book accurately; Clean rooms and bathrooms/ performing any combination of the following duties; Keep fire exits and stair ways clear of any obstruction; Check and report any maintenance work required immediately; Pick up any litter from corridors and pathways; Vacuum carpet and upholstered furniture/ dust and wipe furniture/ empty ashtrays and wastebaskets; Make bed/ wash sink/ bathtub/ toilet/ tiles/ mirrors and floor and polish brass and metal; Replenish bathroom supplies and room supplies; Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary; Clean and keep the guest corridors/ service pantries and service areas neat and tidy at all times; Remove Room Service tray and trolley from guestroom and corridors; Inform valet service to collect guests clothes for laundry/ dry cleaning or pressing services

Skills

  • English language
  • Housekeeping
  • Cleaning
  • Room service
  • Laundry coordination
  • Maintenance reporting
  • Supply replenishment
  • Safety awareness
  • Multi-cultural teamwork
  • Time management
  • Customer service

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