Rotana Hotels

Housekeeping Attendant

Abu Dhabi, UAEPosted yesterday

Salary
AED 8k–12k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

We are currently seeking passionate, dynamic, and guest-focused Housekeeping professionals who take pride in delivering exceptional customer service and creating memorable guest experiences. As a Housekeeping Attendant, you will be responsible for carrying out daily assigned duties as instructed by your supervisor while ensuring compliance with hotel policies, procedures, and cleanliness standards. Key Responsibilities: - Receive daily work assignments, keys, and supplies from the supervisor and accurately complete the key logbook. - Clean and maintain guest rooms and bathrooms according to hotel standards. - Ensure fire exits and stairways remain clear of obstructions. - Identify and immediately report any maintenance issues. - Maintain cleanliness in corridors, pathways, and public areas. - Vacuum carpets and upholstered furniture, dust and polish furniture, and empty wastebaskets. - Make beds and thoroughly clean sinks, bathtubs, toilets, tiles, mirrors, and floors. - Replenish bathroom amenities and guest room supplies. - Arrange guests' personal items neatly and perform spot cleaning when necessary. - Keep guest corridors, service pantries, and service areas clean, organized, and tidy at all times. - Remove room service trays and trolleys from guest rooms and corridors. - Coordinate with valet services for guests' laundry, dry cleaning, and pressing requests. - Maintain high standards of hygiene, cleanliness, and guest satisfaction at all times.

Requirements

  • Education, Qualifications & Experience
  • - Previous experience or vocational training in the Housekeeping Department of a hotel is preferred.
  • - Good command of English is an advantage.
  • - Basic knowledge of housekeeping procedures, hygiene, and cleanliness standards.
  • - Ability to work in a fast-paced, multicultural environment.
  • Knowledge & Competencies
  • The ideal candidate should be friendly, caring, and dedicated, with a passion for delivering excellent guest service. They should demonstrate cultural awareness, a willingness to go the extra mile, and the ability to work effectively under pressure while maintaining a positive attitude.
  • Key Competencies:
  • - Understanding the Job
  • - Taking Responsibility
  • - Recognizing Differences
  • - Customer Focus
  • - Adaptability
  • - Teamwork

Responsibilities

Receive daily work assignments, keys, and supplies from the supervisor and accurately complete the key logbook. Clean and maintain guest rooms and bathrooms according to hotel standards. Ensure fire exits and stairways remain clear of obstructions. Identify and immediately report any maintenance issues. Maintain cleanliness in corridors, pathways, and public areas. Vacuum carpets and upholstered furniture, dust and polish furniture, and empty wastebaskets. Make beds and thoroughly clean sinks, bathtubs, toilets, tiles, mirrors, and floors. Replenish bathroom amenities and guest room supplies. Arrange guests' personal items neatly and perform spot cleaning when necessary. Keep guest corridors, service pantries, and service areas clean, organized, and tidy at all times. Remove room service trays and trolleys from guest rooms and corridors. Coordinate with valet services for guests' laundry, dry cleaning, and pressing requests. Maintain high standards of hygiene, cleanliness, and guest satisfaction at all times.

Skills

  • Housekeeping
  • Guest room cleaning
  • Bathroom sanitation
  • Public area maintenance
  • Carpet vacuuming
  • Furniture dusting
  • Bed making
  • Cleaning of sinks, bathtubs, toilets, tiles, mirrors
  • Supply replenishment
  • Logbook entry accuracy
  • Time management
  • Communication in English
  • Multicultural teamwork
  • Basic maintenance reporting
  • Laundry coordination

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