
Rotana Hotels
Housekeeping Attendant
Dubai, UAEPosted yesterday
- Salary
- AED 7k–9k a month· est.
- Job type
- Full time
- Level
- Entry level
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
We are currently seeking for passionate and dynamic guest focused Housekeepingprofessionals who pride themselves on their ability to deliver extraordinary levels ofcustomer service and provide creative solutions to our guests. As a Housekeeping Attendant you are responsible for daily assigned duties as instructed bySupervisors while adhering to hotel policies and procedures and your role will include keyresponsibilities such as: • Receive work assignment, keys and supplies from the supervisor and sign the key log bookaccurately • Clean rooms and bathrooms, performing any combination of the following duties • Keep fire exits and stair ways clear of any obstruction • Check and report any maintenance work required immediately • Pick up any litter from corridors and pathways • Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays andwastebaskets • Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal • Replenish bathroom supplies and room supplies • Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet whennecessary • Clean and keep the guest corridors, service pantries and service areas neat and tidy at alltimes • Remove Room Service tray and trolley from guestroom and corridors • Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services
Requirements
- Education, Qualifications & Experiences
- You should ideally have a vocational training within the Housekeeping Department of a hotel.Good command of English is an advantage.
- Knowledge & Competencies
- The ideal candidate will be a friendly, caring, dedicated individual with good cross culturalsensitivity and the willingness to put in an extra effort and time when required, as well as thepassion to serve customers. You will work well under pressure in a fast paced environmentand enjoy working with a multi-cultural team and guests alike, while possessing followingadditional competencies:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Customer Focus
- Adaptability
- Teamwork
- Job Details
Responsibilities
- Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
- Clean rooms and bathrooms, performing any combination of the following duties
- Keep fire exits and stairways clear of any obstruction
- Check and report any maintenance work required immediately
- Pick up any litter from corridors and pathways
- Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
- Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
- Replenish bathroom supplies and room supplies
- Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
- Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
- Remove Room Service tray and trolley from guestroom and corridors
- Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services
Skills
- English (basic or adequate fluency)
- Housekeeping
- Customer service
- Ventilation and cleaning
- Room cleaning
- Maintenance reporting
- Guest services
- Multi-cultural teamwork
- Attention to detail
- Time management
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