Representative - Drivers Services

Beginning of the main content section.Return to the home pagePrintable Format Job Description - Representative - Drivers Services (26002755)Job Description Representative - Drivers Services - (26002755) Job Description Job Purpose:Handle visa, residency and related GDRFA transactions for employees and bus drivers, ensuringaccurate documentation, fee settlement and coordination with internal departments and externalauthorities. Provide clerical and information security support to maintain compliant, organized andefficient operations.Roles & Accountabilities:Strategy• Act as the RTA’s representative to finalize visa and residency procedures and settle relatedfees with GDRFA in accordance with applicable regulations.• Coordinate with RTA departments and relevant government agencies for visas, residency andmedical check-up processes in line with departmental guidelines.Operations• Follow up and complete all requests and transactions from the General Directorate ofResidency and Foreigners Affairs (GDRFA) related to bus drivers.• Advise and assist employees in processing their visa and residency transactions.• Issue residence and medical check-up forms for new employees or visa renewals.• Maintain petty cash for visa, residency and medical check-up fees and submit claims asnecessary.• Prepare and submit GDRFA transaction balance sheets to the Finance Department.• Archive all documents and correspondences systematically as per departmental guidelines.• Carry out clerical duties including list preparation, statistical tables and simple routinememos.• Manage incoming calls and inquiries within the section.• Perform any additional responsibilities as advised by the direct line manager or Head ofDepartment.Product / Process Improvement• Strictly adhere to RTA Information Security policies, procedures and processes.• Strictly follow the Information Security data sharing guidelines for all internal and externaldata transfers.• Immediately report any Information Security incidents to the line manager and IT support forprompt guidance and resolution.• Actively participate in all assigned Information Security training and awareness sessions toenhance knowledge and address potential Information Security risks.• Always comply with instructions and guidance provided by the line manager in line withInformation Security requirements.Information Security requirements.Physical Working Conditions• Primarily office-based role within RTA premises, working at a computer workstation andhandling phone and counter enquiries. Qualifications Education:High School/ Diploma.Experience:0-1+ years in case of Diploma (2+ years in case of High School). Job Category: AdministrationAdvertiser: Roads and Transport AuthorityDepartment: BusesEducational-level: Secondary School Required Nationality: UAE Only Suitable for people with determination: NoMonthly Salary: UnspecifiedSchedule-Time: Full timeJob Posting: 15/10/2026Unposting Date: 15/11/2026

Education: High School/ Diploma. Experience: 0-1+ years in case of Diploma (2+ years in case of High School). UAE Only

Handle visa, residency and related GDRFA transactions for employees and bus drivers, ensuring accurate documentation, fee settlement and coordination with internal departments and external authorities. Provide clerical and information security support to maintain compliant, organized and efficient operations. Act as the RTA’s representative to finalize visa and residency procedures and settle related fees with GDRFA. Coordinate with RTA departments and relevant government agencies for visas, residency and medical check-up processes. Follow up and complete all requests and transactions from GDRFA related to bus drivers. Advise and assist employees in processing their visa and residency transactions. Issue residence and medical check-up forms for new employees or visa renewals. Maintain petty cash for visa, residency and medical check-up fees and submit claims. Prepare and submit GDRFA transaction balance sheets to the Finance Department. Archive all documents and correspondences systematically. Carry out clerical duties including list preparation, statistical tables and simple routinememos. Manage incoming calls and inquiries within the section. Perform any additional responsibilities as advised by the direct line manager or Head of Department. Strictly adhere to RTA Information Security policies and data sharing guidelines. Report Information Security incidents promptly. Participate in Information Security training. Comply with instructions from line manager regarding Information Security requirements.