Operation Administrator

JOB TITLE Operation Administrator | MAF Retail | Ecommerce UAE \u00A0 ROLE SUMMARY The Operation Administrator is responsible for the task creations for the shift. He / She is responsible for planning the pick trips following delivery slot order. After picking Admin assistant is responsible for printing invoices and attaching it with the order before it gets departed. He / She is also responsible for reviewing operational dashboard and escalations if things are not going as per the plan. Ability to review and monitor operational dashboards and plan picking trips effectively. Experience in coordinating put\u2011away areas and managing orders according to delivery slots and schedules. Strong control of order status across systems (to pick, picked, loaded, delivered) to ensure readiness for dispatch. Capability to support picking operations by checking out\u2011of\u2011stock items, printing pick lists, and assisting pickers in problem solving. Proven skills in monitoring picking accuracy, rectifying errors promptly, and escalating damages or OOS issues. Experience in reporting operational and productivity data to Shift Supervisors and Operations Managers. Operational discipline to ensure tools, PDAs, and resources are ready before shifts and procedures are strictly followed. Ability to coordinate with last\u2011mile carriers to ensure timely dispatch and support continuous operational improvements. \u00A0 High School Diploma or equivalent. 2\u20133 years of experience, preferably in e\u2011commerce operations. Minimum 1 year of experience in the retail business. Strong communication skills with computer proficiency, including MS Excel. Ability to plan tasks, multitask, and work effectively under pressure with attention to detail. English proficiency is required; Arabic is an advantage. \u00A0 At Majid Al Futtaim, we\u2019re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We\u2019re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

High School Diploma or equivalent. 2-3 years of experience, preferably in e-commerce operations. Minimum 1 year of experience in the retail business. Strong communication skills with computer proficiency, including MS Excel. Ability to plan tasks, multitask, and work effectively under pressure with attention to detail. English proficiency is required; Arabic is an advantage.

Create tasks for the shift and plan pick trips following delivery slot orders. Print invoices after picking and attach them to the order before dispatch. Review operational dashboards and handle escalations when plans deviate. Monitor operational dashboards and plan picking trips effectively. Coordinate put-away areas and manage orders according to delivery slots and schedules. Maintain strong control of order status across systems (to pick, picked, loaded, delivered) to ensure readiness for dispatch. Support picking operations by checking out-of-stock items, printing pick lists, and assisting pickers in problem solving. Monitor picking accuracy, rectify errors promptly, and escalate damages or OOS issues. Report operational and productivity data to Shift Supervisors and Operations Managers. Ensure tools, PDAs, and resources are ready before shifts and procedures are followed. Coordinate with last-mile carriers to ensure timely dispatch and support continuous operational improvements.