Operations Manager - E-Commerce

JOB TITLE\u00A0 Manager - Operations| MAF Retail | Hypermarket UAE\u00A0 The Operation Manager is responsible of managing the day-to-day execution of company\u2019s E-Commerce Operations, which includes and not limited to operation management, monitoring Picking rates, Marshalling, and Dispatch. He / She should keep the team motivated and drive them to increase the efficiency and work towards the organizational goals. Also, liaise with the store and make sure that the customers are fully satisfied with the online service in terms of on time delivery, freshness, quality and fulfillment of their order, coordinate with HO all the necessary measures and actions taken to ensure P&L is aligned with the budget. WHAT WE OFFER At Majid Al Futtaim, we\u2019re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We\u2019re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future.\u00A0Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Manage day-to-day execution of the company’s E-Commerce Operations, including operation management, monitoring picking rates, marshalling, and dispatch. Motivate the team to increase efficiency and align with organizational goals. Liaise with the store to ensure customers are satisfied with online service (on-time delivery, freshness, quality, and order fulfillment). Coordinate with head office to ensure P&L is aligned with the budget.