IHG Hotels & Resorts

Stewarding Supervisor at InterContinental Residences Dubai Business Bay

Dubai, UAEPosted 1 months ago

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Lead
Field
Hospitality & Tourism
Work mode
On site

About the role

At InterContinental Residences Dubai Business Bay, exceptional hospitality begins behind the scenes with exceptional people. We are looking for a Stewarding Supervisor who brings strong leadership, discipline, and pride to the operation. You will ensure our kitchens, back-of-house areas, equipment, and operating supplies are consistently clean, safe, organised, and ready for service. Why This Role Matters Behind every exceptional dining experience is a well-prepared culinary operation. As Stewarding Supervisor, you will lead the stewarding team, support our Culinary and F&B colleagues, and maintain the highest standards of hygiene, sanitation, safety, and operational efficiency. You will be a hands-on leader who sets the standard, supports the team, and ensures the operation is always ready. Your Day-to-Day No two shifts are exactly the same. You will move between leadership, service coordination, and operational support throughout the day. Lead the Team • Supervise and allocate daily stewarding duties • Conduct briefings and provide coaching and support • Monitor attendance, grooming, performance, and productivity • Lead by example, especially during busy periods Maintain Standards • Ensure kitchens and back-of-house areas are clean and organised • Maintain high standards of hygiene, sanitation, and HACCP compliance • Ensure crockery, cutlery, glassware, utensils, and equipment are ready for service • Monitor correct use of cleaning chemicals and equipment • Report maintenance, safety, and operational issues promptly Support the Operation • Work closely with Culinary, F&B, Engineering, and other departments • Support smooth opening, service, and closing procedures • Manage waste, breakage, and stewarding supplies responsibly • Support events, high-volume operations, and special requirements • Ensure effective shift handovers and communication What Success Looks Like • Clean, safe, and well-organised kitchens and back-of-house areas

Requirements

What you’ll need: Previous stewarding supervisory experience or strong leadership in a high-volume kitchen or hospitality environment. Ability to lead, coach, and develop a team; strong hygiene and HACCP knowledge; excellent communication and operational coordination skills; hands-on leadership during peak periods; ability to work cross-functionally with Culinary, F&B, and Engineering teams; comfortable handling waste management and stock control; attentive to safety and maintenance issues.

Responsibilities

  • Lead the Team: • Supervise and allocate daily stewarding duties • Conduct briefings and provide coaching and support • Monitor attendance, grooming, performance, and productivity • Lead by example, especially during busy periods
  • Maintain Standards: • Ensure kitchens and back-of-house areas are clean and organised • Maintain high standards of hygiene, sanitation, and HACCP compliance • Ensure crockery, cutlery, glassware, utensils, and equipment are ready for service • Monitor correct use of cleaning chemicals and equipment • Report maintenance, safety, and operational issues promptly
  • Support the Operation: • Work closely with Culinary, F&B, Engineering, and other departments • Support smooth opening, service, and closing procedures • Manage waste, breakage, and stewarding supplies responsibly • Support events, high-volume operations, and special requirements • Ensure effective shift handovers and communication

Skills

  • Stewarding supervision
  • Team leadership
  • HACCP compliance
  • Kitchen hygiene
  • Cleaning and sanitation
  • Operations coordination
  • Staff coaching
  • Inventory and supplies management
  • Cross-functional collaboration
  • Service readiness
  • Waste management
  • Safety reporting
  • Shift handovers

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