Accor
Accommodation Attendant
Abu Dhabi, UAEPosted yesterday
- Salary
- AED 8k–12k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
Rixos Premium Saadiyat Island To ensure the smooth daily operation and upkeep of hotel staff accommodation, providing a safe, comfortable, and well-maintained living environment for all employees. The Accommodation Attendant is responsible for supporting accommodation arrangements, conducting regular inspections, assisting employees with accommodation-related matters, and ensuring compliance with the hotel's accommodation standards, policies, and procedures. Assist in coordinating employee accommodation arrangements, including room allocation and preparation for new joiners. Ensure accommodation rooms and facilities are ready prior to employee check-in. Support employee check-in and check-out procedures. Monitor room occupancy and report any discrepancies to the HR Department. Ensure accommodation facilities are properly maintained and organized. 2. Accommodation Standards and Inspections Conduct regular inspections of staff accommodation rooms and common areas. Monitor the overall condition, presentation, hygiene, and functionality of accommodation facilities. Ensure that employees comply with staff accommodation rules and regulations. Identify and report maintenance requirements, damages, and facility-related concerns. Follow up with the relevant departments to ensure timely resolution of reported issues. 3. Employee Relations and Support Act as a point of contact for employees regarding accommodation-related requests and concerns. Provide professional assistance to employees and ensure their concerns are communicated to the relevant HR personnel. Maintain a positive and respectful relationship with all residents. Assist in resolving minor accommodation-related issues in accordance with hotel policies. Respect employee privacy and maintain confidentiality at all times. 4. Facility Maintenance and Housekeeping Coordination Coordinate with the Engineering and Housekeeping Departments regarding maintenance and housekeeping requirements. Ensure common areas, kitchens, bathrooms, and shared facilities are maintained in proper condition. Monitor the availability of essential accommodation supplies and report shortages. Ensure that any damages, safety hazards, or operational issues are reported promptly. 5. Health, Safety and Compliance Ensure staff accommodation complies with hotel health, safety, hygiene, and security standards. Conduct routine checks to identify potential safety hazards. Ensure proper waste management and general upkeep of accommodation facilities. Report incidents, complaints, or breaches of accommodation policies to the HR Department. Support the implementation of hotel accommodation policies and procedures.
Requirements
Previous experience in hotel accommodation, housekeeping, or facility operations is preferred. Previous experience in a hotel environment is an advantage. Good communication and interpersonal skills. Basic computer and reporting skills are an advantage. Good command of English; additional languages are beneficial. Ability to work independently and coordinate effectively with different departments.
Responsibilities
Assist in coordinating employee accommodation arrangements, including room allocation and preparation for new joiners. Ensure accommodation rooms and facilities are ready prior to employee check-in. Support employee check-in and check-out procedures. Monitor room occupancy and report any discrepancies to the HR Department. Ensure accommodation facilities are properly maintained and organized. Conduct regular inspections of staff accommodation rooms and common areas. Monitor the overall condition, presentation, hygiene, and functionality of accommodation facilities. Ensure that employees comply with staff accommodation rules and regulations. Identify and report maintenance requirements, damages, and facility-related concerns. Follow up with the relevant departments to ensure timely resolution of reported issues. Act as a point of contact for employees regarding accommodation-related requests and concerns. Provide professional assistance to employees and ensure their concerns are communicated to the relevant HR personnel. Maintain a positive and respectful relationship with all residents. Assist in resolving minor accommodation-related issues in accordance with hotel policies. Respect employee privacy and maintain confidentiality at all times. Coordinate with the Engineering and Housekeeping Departments regarding maintenance and housekeeping requirements. Ensure common areas, kitchens, bathrooms, and shared facilities are maintained in proper condition. Monitor the availability of essential accommodation supplies and report shortages. Ensure that any damages, safety hazards, or operational issues are reported promptly. Conduct routine checks to identify potential safety hazards. Ensure proper waste management and general upkeep of accommodation facilities. Report incidents, complaints, or breaches of accommodation policies to the HR Department. Support the implementation of hotel accommodation policies and procedures.
Skills
- Hotel accommodation
- Housekeeping
- Facility operations
- Communication
- Interpersonal skills
- English language
- Basic computer skills
- Reporting
- Coordination across departments
- Health and safety awareness
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