Accor

Server (All-Day Dining)

Fujairah, UAEPosted 2 days ago

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

Fairmont Fujairah Beach Resort Key Responsibilities: Consistently provide professional, friendly, and engaging service. Greet guests warmly and assist them throughout their dining experience. Take and accurately process food and beverage orders. Have full knowledge of menu items, ingredients, garnishes, preparation methods, and allergens. Have good knowledge of beverage lists, promotions, and special offers. Make appropriate recommendations and assist guests with menu selections. Serve food and beverages according to established service standards. Ensure tables and service areas are clean, organized, and properly set. Monitor guest satisfaction and respond promptly to requests and concerns. Process orders and payments accurately using the Point of Sale (POS) system. Follow all outlet policies, procedures, and service standards. Follow all food safety, hygiene, and sanitation requirements. Be familiar with the Hotel Food Safety Management System. Follow opening and closing procedures as assigned. Assist with restaurant setup and ensure the outlet is ready for service. Maintain cleanliness of the restaurant, service stations, and work areas. Communicate effectively with the Kitchen, Bar, Stewarding, and other departments. Support colleagues and contribute to a positive and professional team environment. Perform other duties as assigned by management.

Requirements

Previous Food & Beverage or restaurant service experience is an advantage. Previous Point of Sale (POS) experience is an advantage. Knowledge of food and beverage service standards. Good communication and interpersonal skills. Ability to work under pressure in a fast-paced environment. Ability to work effectively as part of a team. Good attention to detail and organizational skills. Flexible to work shifts, weekends, and public holidays as required. Commitment to maintaining confidentiality and adhering to ethical standards in financial practices. Embrace the Fairmont brand promise and luxury in your role and in all your interactions. Foster an inclusive environment where every individual feels valued and respected.

Responsibilities

Key Responsibilities: Consistently provide professional, friendly, and engaging service. Greet guests warmly and assist them throughout their dining experience. Take and accurately process food and beverage orders. Have full knowledge of menu items, ingredients, garnishes, preparation methods, and allergens. Have good knowledge of beverage lists, promotions, and special offers. Make appropriate recommendations and assist guests with menu selections. Serve food and beverages according to established service standards. Ensure tables and service areas are clean, organized, and properly set. Monitor guest satisfaction and respond promptly to requests and concerns. Process orders and payments accurately using the Point of Sale (POS) system. Follow all outlet policies, procedures, and service standards. Follow all food safety, hygiene, and sanitation requirements. Be familiar with the Hotel Food Safety Management System. Follow opening and closing procedures as assigned. Assist with restaurant setup and ensure the outlet is ready for service. Maintain cleanliness of the restaurant, service stations, and work areas. Communicate effectively with the Kitchen, Bar, Stewarding, and other departments. Support colleagues and contribute to a positive and professional team environment. Perform other duties as assigned by management.

Skills

  • Food & Beverage service
  • Restaurant service standards
  • Point of Sale (POS)
  • Menu knowledge
  • Allergen awareness
  • Beverage knowledge
  • Food safety and sanitation
  • Hygiene practices
  • Communication skills
  • Team collaboration
  • Attention to detail
  • Organizational skills

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