Accor

F&B Attendant

Abu Dhabi, UAEPosted 2 months ago

Salary
AED 4k–5k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

Fairmont Bab Al Bahr - Abu Dhabi To provide exceptional food and beverage service to guests by delivering a warm, personalized, and efficient dining experience while maintaining Fairmont brand standards, hygiene requirements, and guest satisfaction. Welcome and greet guests in a friendly and professional manner. Provide attentive and personalized service according to Fairmont standards. Take food and beverage orders accurately and communicate them to the kitchen or bar team. Serve food and beverages promptly while ensuring correct presentation and guest satisfaction. Assist guests with menu selections, promotions, and product recommendations. Maintain excellent knowledge of menus, ingredients, and beverage offerings. Ensure tables, service areas, and outlets are clean, organized, and properly set up. Perform table clearing, resetting, and side station preparation. Follow all food safety, hygiene, and sanitation standards. Handle guest requests, concerns, and feedback professionally and report issues to supervisors. Assist with restaurant opening and closing procedures. Support banquet, events, and other F&B operations when required. Follow cash handling procedures and ensure accuracy of guest checks when assigned. Work closely with colleagues to ensure smooth daily operations. Attend daily briefings, training sessions, and departmental meetings. Always demonstrate the Fairmont Heartist philosophy through genuine care and service excellence.

Requirements

Previous experience in Food & Beverage service, preferably in a luxury hotel or resort environment. Good communication and interpersonal skills. Customer-focused attitude with a passion for hospitality. Ability to work under pressure in a fast-paced environment. Knowledge of food safety and hygiene standards. Ability to work flexible shifts, including weekends and holidays. Professional appearance and positive attitude. Ability to work effectively as part of a multicultural team.

Responsibilities

Provide exceptional food and beverage service to guests by delivering a warm, personalized, and efficient dining experience while maintaining Fairmont brand standards, hygiene requirements, and guest satisfaction. Welcome and greet guests in a friendly and professional manner. Provide attentive and personalized service according to Fairmont standards. Take food and beverage orders accurately and communicate them to the kitchen or bar team. Serve food and beverages promptly while ensuring correct presentation and guest satisfaction. Assist guests with menu selections, promotions, and product recommendations. Maintain excellent knowledge of menus, ingredients, and beverage offerings. Ensure tables, service areas, and outlets are clean, organized, and properly set up. Perform table clearing, resetting, and side station preparation. Follow all food safety, hygiene, and sanitation standards. Handle guest requests, concerns, and feedback professionally and report issues to supervisors. Assist with restaurant opening and closing procedures. Support banquet, events, and other F&B operations when required. Follow cash handling procedures and ensure accuracy of guest checks when assigned. Work closely with colleagues to ensure smooth daily operations. Attend daily briefings, training sessions, and departmental meetings. Always demonstrate the Fairmont Heartist philosophy through genuine care and service excellence.

Skills

  • Food & Beverage service
  • Customer service
  • Interpersonal communication
  • Menu knowledge
  • Food safety
  • Hygiene standards
  • Cash handling
  • Teamwork
  • Multicultural collaboration
  • Shift work
  • Problem solving
  • Guest relations
  • Upselling / product recommendations
  • Attention to detail

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