Accor

Waiter - In Villa Dinning

Manama, BahrainPosted 1 months ago

Salary
AED 2k–4k a month· est.
Job type
Full time
Level
Junior
Field
Hospitality & Tourism
Work mode
On site

About the role

Raffles Al Areen Palace Bahrain Demonstrate strong knowledge of menu items, ingredients, garnishes, and preparation methods to confidently assist guests with recommendations and inquiries. Greet guests warmly and provide professional, personalized in-room food and beverage service with attention to detail and timeliness. Set up, present, and serve meals according to departmental standards, ensuring proper table settings, presentation, and portion control. Respond to guest enquiries and requests promptly while actively promoting additional F&B services and identifying upselling opportunities. Maintain cleanliness, hygiene, and proper organization of trolleys, workstations, equipment, and storage areas at all times. Follow food safety and HACCP standards rigorously to ensure guest safety and compliance. Handle the collection and breakdown of used dishes, trays, and trolleys efficiently and discreetly after each meal service. Report guest feedback, complaints, and irregularities to management and follow up as required to ensure guest satisfaction. Support other F&B outlets during busy periods as needed, demonstrating flexibility and teamwork. Safely operate and drive a buggy for the timely delivery and collection of in-villa dining orders across the property, adhering to all safety and traffic regulations. Take full responsibility for Destination Dining setups, including outdoor or special location arrangements, and create memorable “WOW Experiences” for guests through personalized touches and exceptional service.

Requirements

Minimum 1–2 years experience as an In-Room Dining Waiter or F&B Server in a 5-star luxury hotel or resort Excellent English communication skills; additional languages are a plus Ability to lift  trays/trolleys and work outdoors in heat Strong knowledge of menu ingredients, wine pairing, and upselling techniques

Responsibilities

Demonstrate strong knowledge of menu items, ingredients, garnishes, and preparation methods to confidently assist guests with recommendations and inquiries. Greet guests warmly and provide professional, personalized in-room food and beverage service with attention to detail and timeliness. Set up, present, and serve meals according to departmental standards, ensuring proper table settings, presentation, and portion control. Respond to guest enquiries and requests promptly while actively promoting additional F&B services and identifying upselling opportunities. Maintain cleanliness, hygiene, and proper organization of trolleys, workstations, equipment, and storage areas at all times. Follow food safety and HACCP standards rigorously to ensure guest safety and compliance. Handle the collection and breakdown of used dishes, trays, and trolleys efficiently and discreetly after each meal service. Report guest feedback, complaints, and irregularities to management and follow up as required to ensure guest satisfaction. Support other F&B outlets during busy periods as needed, demonstrating flexibility and teamwork. Safely operate and drive a buggy for the timely delivery and collection of in-villa dining orders across the property, adhering to all safety and traffic regulations. Take full responsibility for Destination Dining setups, including outdoor or special location arrangements, and create memorable “WOW Experiences” for guests through personalized touches and exceptional service.

Skills

  • In-room dining
  • F&B service
  • Upselling
  • Wine pairing
  • Food safety
  • HACCP
  • Guest relations
  • Multilingual communication

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