F&B Captain – In Villa Dinning

Raffles Al Areen Palace Bahrain Lead and supervise the In-Villa Dining team during shifts Demonstrate strong knowledge of menu items, ingredients, garnishes, and preparation methods Greet guests warmly and provide professional, personalized in-room dining service Set up, present, and serve meals according to departmental standards Respond to guest enquiries and promote upselling opportunities Maintain cleanliness, hygiene, and organization of trolleys, workstations, and equipment Follow food safety and HACCP standards at all times Handle collection and breakdown of used dishes, trays, and trolleys efficiently Report guest feedback, complaints, and irregularities to management Support other F&B outlets during busy periods as needed Safely operate and drive a buggy for timely delivery and collection of orders Take full responsibility for Destination Dining setups and create "WOW Experiences" Train, coach, and mentor junior waitstaff Coordinate daily tasks and ensure timely service delivery

2–3 years luxury in-room dining experience Minimum 1 year in a supervisory or captain role Excellent English communication skills Additional languages are a plus Strong leadership and team management skills Ability to  work outdoors Professional grooming and guest discretion