Accor

Room Attendant- (Saudi National)

Mecca, Saudi ArabiaPosted 1 months ago

Salary
AED 1k–2k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

Raffles Makkah Palace Reporting to the Floor Supervisor, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Clean all assigned guestrooms including: dusting, making beds,soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies Sign in and out master keys daily Maintain proper usage of cleaning supplies and equipment Update and record all cleaned rooms Return and properly tag all lost and found articles in the Housekeeping Office Follow departmental policies and procedures and service standards Report necessary maintenance items Follow all safety and sanitation policies Other duties as assigned

Requirements

Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Previous guest service and/or Housekeeping experience is an asset. Ability to work cohesively with fellow colleagues as part of a team with minimum supervision Ability to focus attention on guest needs, remaining calm and courteous at all times

Responsibilities

  • Consistently offer professional, friendly and engaging service
  • Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
  • Sign in and out master keys daily
  • Maintain proper usage of cleaning supplies and equipment
  • Update and record all cleaned rooms
  • Return and properly tag all lost and found articles in the Housekeeping Office
  • Follow departmental policies and procedures and service standards
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned

Skills

  • Guest service
  • Housekeeping
  • Room cleaning
  • Linen handling
  • Bathroom cleaning
  • Vacuuming
  • Window cleaning
  • Safety and sanitation
  • Inventory management
  • Communication
  • Organizational skills

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