Accor

Housekeeping Supervisor "Saudi Only"

Mecca, Saudi ArabiaPosted 2 months ago

Salary
AED 7k–11k a month· est.
Job type
Full time
Level
Lead
Field
Hospitality & Tourism
Work mode
On site

About the role

Swissôtel Al Maqam Makkah Consistently offer professional, friendly, and engaging service. Lead and supervise the day-to-day operation of the department to ensure service standards are followed. Handle guest concerns and respond promptly, logging and notifying the appropriate departments. Actively participate in daily briefings, warm-ups, and departmental meetings. Ensure Room Attendants are informed daily about priorities in their section. Follow departmental policies and procedures. Report necessary maintenance items. Follow all safety and sanitation policies. Perform other duties as assigned.

Requirements

Previous leadership experience (an asset). University/College degree in a related discipline (an asset). Excellent communication and organizational skills. Strong interpersonal and problem-solving abilities. High level of responsibility and reliability. Ability to work cohesively with colleagues as part of a team.

Responsibilities

Lead and supervise the day-to-day operation of the department to ensure service standards are followed. Handle guest concerns and respond promptly, logging and notifying the appropriate departments. Actively participate in daily briefings, warm-ups, and departmental meetings. Ensure Room Attendants are informed daily about priorities in their section. Follow departmental policies and procedures. Report necessary maintenance items. Follow all safety and sanitation policies. Perform other duties as assigned.

Skills

  • leadership
  • staff supervision
  • customer service
  • communication
  • organization
  • problem-solving
  • team collaboration
  • safety and sanitation policies

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