Mashreq
Assistant Manager - Unified Communications
Dubai, UAEPosted 1 weeks ago
- Salary
- AED 12k–18k a month· est.
- Job type
- Full time
- Level
- Lead
- Field
- Engineering & Technology
- Work mode
- On site
About the role
Maintaining smooth operation of the Bank’s Unified Communications and Collaboration systems. The role is responsible for supporting Enterprise IP Telephony, Contact Center platforms, IPC dealing room systems, Video Conferencing, AV solutions, voice recording, and call quality monitoring systems. Duties include administration, monitoring, troubleshooting, project implementation support, documentation, tuning, and performance optimization to ensure uninterrupted business operations and service availability.
Responsibilities
Maintaining smooth operation of the Bank’s Unified Communications and Collaboration systems. Responsible for supporting Enterprise IP Telephony, Contact Center platforms, IPC dealing room systems, Video Conferencing, AV solutions, voice recording, and call quality monitoring systems. Duties include administration, monitoring, troubleshooting, project implementation support, documentation, tuning, and performance optimization to ensure uninterrupted business operations and service availability.
Skills
- Enterprise IP Telephony
- Contact Center platforms
- Video Conferencing
- AV solutions
- voice recording
- call quality monitoring
- administration
- monitoring
- troubleshooting
- project implementation support
- documentation
- tuning
- performance optimization
Not sure you fit this role?
Upload your CV and see how you score against Mashreq and every other live job. It's free.
Get my free matchesAED 12k–18k a month· est.
Similar jobs in the UAE
Senior Lead, Contact Center Tech (Voice, Video & Chat) - Emiratised Role
First Abu Dhabi BankAbu Dhabi, UAE
AED 40k–70k a month· est.
Assistant Relationship Manager-BBD-1 (Outsource)
ADIBDubai, UAE
AED 37k–50k a month· Michael Page
Service Manager - Cash & Liquidity Platforms
ADIBAbu Dhabi, UAE
AED 12k–20k a month· est.
AVP & Lead, Credit Control
First Abu Dhabi BankAbu Dhabi, UAE
AED 25k–45k a month· est.
Specialist - Emiratized Role
First Abu Dhabi BankDubai, UAE
AED 12k–18k a month· est.
Specialist - Emiratized Role
First Abu Dhabi BankAbu Dhabi, UAE
AED 15k–22k a month· est.