Mashreq
(UAE National Only) Senior Personal Banking Advisor
Dubai, UAEPosted yesterday
- Salary
- AED 10k–15k a month· est.
- Job type
- Full time
- Level
- Senior
- Field
- Customer Support
- Work mode
- On site
About the role
Responsible for handling inbound calls, assisting customers with their inquiries and service requests, providing accurate information, and initiating outbound calls as required.
Requirements
University Graduate (preferably with some finance / banking or maths component). Bilingual. 1 - 3 years experience Very customer focused Computer literate Excellent communication skills Strong listening skills.
Responsibilities
Responsible for handling inbound calls, assisting customers with their inquiries and service requests, providing accurate information, and initiating outbound calls as required.
Skills
- Financial services
- Customer service
- Inbound and outbound call handling
- Communication skills
- Listening skills
- Computer literacy
- Bilingual
- Finance / banking knowledge
- Mathematics knowledge
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