Mashreq

(UAE National only) Senior Personal Banking Advisor

Dubai, UAEPosted yesterday

Salary
AED 9k–12k a month· est.
Job type
Full time
Level
Senior
Field
Customer Support
Work mode
On site

About the role

Responsible for handling inbound calls, assisting customers with their inquiries and service requests, providing accurate information, and initiating outbound calls as required.

Requirements

University Graduate (preferably with some finance / banking or maths component). Bilingual. 1 - 3 years experience Very customer focused Computer literate Excellent communication skills Strong listening skills.

Responsibilities

Responsible for handling inbound calls, assisting customers with their inquiries and service requests, providing accurate information, and initiating outbound calls as required.

Skills

  • Customer service
  • Inbound and outbound call handling
  • Financial or banking knowledge
  • Mathematics
  • Excellent communication skills
  • Strong listening skills
  • Computer literacy
  • Bilingual (language proficiency)

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