Telephone Operator | The Mangroves Abu Dhabi, LXR Hotels & Resorts

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Telephone Operator , you’re not just handling incoming telephone calls – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Handle incoming telephone calls and inquiries; connect guests to the appropriate departments or colleagues; provide warm, hospitable service and assist guests with requests to ensure a memorable stay; maintain professional and courteous communication with guests and colleagues; uphold Hilton standards of guest service and quality.