Telephone Operator -DoubleTree by Hilton Resort & Spa Marjan Island

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! A Telephone Operator is responsible for processing all incoming and outgoing calls accurately and courteously.

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. The following capabilities and qualifications would be advantageous: Previous experience in a hotel, customer service, call center, or front office role, preferably within the hospitality industry. Excellent verbal communication and telephone etiquette with a strong commitment to delivering exceptional guest service. Proficient in Microsoft Office and hotel property management or telephone systems. Flexible to work rotating shifts, including nights, weekends, and public holidays.

Process all incoming and outgoing calls accurately and courteously.