Front Office Agent - Waldorf Astoria Ras Al Khaimah

Exceptional Hospitality Starts with You

What It Takes to Make the Stay The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction. Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels. Ability to access and accurately input information using a moderately complex computer system. Ability to read, write, speak and understand the English language to communicate effectively with guests and team members. Ability to work under pressure and deal with stressful situations during busy periods.