Personal Concierge Agent (Guest Relations) - Waldorf Astoria Ras Al Khaimah

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Personal Concierge Agent , you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction. Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels. Ability to access and accurately input information using a moderately complex computer system. Ability to read, write, speak and understand the English language to communicate effectively with guests and team members. Ability to work under pressure and deal with stressful situations during busy periods.