Hilton
Reservations Agent - Waldorf Astoria Ras Al Khaimah
Ras Al Khaimah, UAEPosted 2 months ago
- Salary
- AED 4k–8k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
Exceptional Hospitality Starts with You
Requirements
What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: Ability to read, listen and communicate effectively in English. Ability to access, read and accurately input information using a moderately complex computer system. Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
Skills
- English communication
- information input on computer systems
- customer service
- patience and diplomacy
- empathy
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