Mark & Gill Inc.

Guest Services Receptionist

Abu Dhabi, UAEPosted yesterday

Salary
AED 6k–9k a month· est.
Job type
Full time
Level
Entry level
Field
Administrative
Work mode
Remote

About the role

Become the welcoming face of our team as a Guest Services Receptionist, focused on creating positive experiences for every guest and visitor. You'll manage check-ins, respond to inquiries, and coordinate reservations or appointments with a friendly, professional approach. This role is a strong match for someone with a genuine interest in hospitality and service. You'll resolve guest requests, maintain accurate records, and help ensure every visitor interaction reflects positively on the company. Responsibilities: • Welcome and check in guests with warmth and professionalism • Respond to guest inquiries and resolve requests promptly • Coordinate reservations or appointments • Provide information about services and amenities • Maintain accurate guest records Requirements: • 0-1 years of experience in guest services, hospitality, or customer service • Strong interpersonal and problem-solving skills • Ability to stay calm and professional under pressure • Flexible availability, including evenings/weekends if needed Benefits: • Health insurance • Paid time off • Flexible scheduling, including remote administrative tasks where applicable • Home office stipend for hybrid duties • Growth opportunities within guest services Our company provides equal employment opportunities to all applicants and prohibits discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws.

Requirements

  • 0-1 years of experience in guest services, hospitality, or customer service
  • Strong interpersonal and problem-solving skills
  • Ability to stay calm and professional under pressure
  • Flexible availability, including evenings/weekends if needed

Responsibilities

  • Welcome and check in guests with warmth and professionalism
  • Respond to guest inquiries and resolve requests promptly
  • Coordinate reservations or appointments
  • Provide information about services and amenities
  • Maintain accurate guest records

Skills

  • Interpersonal skills
  • Problem-solving
  • Customer service
  • Hospitality
  • Communication
  • Time management

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