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HomeJobsFront Desk Agent - The Abu Dhabi EDITION

Marriott International

Front Desk Agent - The Abu Dhabi EDITION

full timeentryAbu Dhabi, UAE3 weeks ago
3,500-5,500 AED/mo
Hospitality & Tourism

Job Description

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Service Representative makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Representatives will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Representatives – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Requirements

Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Responsibilities

Deliver guest service during check-in and check-out; address guest requests and operational needs; complete reports; share highlights of the local area to guests; maintain confidentiality and uphold quality standards; ensure professional appearance and communications; be on your feet and able to move, lift, push, or pull objects up to 10 pounds as needed.

Skills Required

guest servicecheck-in and check-outoperational supportcustomer-facing communicationreport preparationlocal area knowledgeconfidentialityprofessional appearance

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