Logistics Supervisor

Join the Team at ABYAT - Your Gateway to Retail Excellence! About us Are you ready to be part of the largest retail store in the Middle East? ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof. Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings. Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success. Position: Logistics Supervisor Location: KSA - Dammam Type: Full-time Job Purpose To supervise and manage daily logistics operations, ensuring the efficient movement, transportation, storage, and distribution of goods across the company's supply chain network. The role is responsible for coordinating inbound and outbound shipments, managing transportation activities and third-party logistics (3PL) providers, optimizing delivery operations, and ensuring cost-effective and timely distribution to warehouses, showrooms, and customers. Key Responsibilities A. Inbound Logistics • Supervise inbound shipments from local and international suppliers, ensuring timely receipt of goods. • Coordinate with procurement, suppliers, freight forwarders, and customs clearance teams to monitor shipment progress. • Follow up on shipment schedules, delivery documentation, and receiving arrangements. • Ensure proper coordination with warehouse teams for receiving, unloading, and storing incoming goods. • Identify and resolve shipment delays, discrepancies, and documentation issues. B. Outbound Logistics & Distribution • Oversee daily outbound logistics operations, including order dispatching, delivery scheduling, and distribution. • Ensure timely and accurate deliveries to showrooms, warehouses, project sites, and end customers. • Coordinate delivery schedules with warehouse, sales, customer service, and operations teams. • Monitor delivery performance and ensure customer commitments and service levels are achieved. • Optimize delivery routes and vehicle utilization to improve operational efficiency and reduce transportation costs. • Handle delivery complaints, failed deliveries, damages, and other logistics-related issues. C. Transportation & 3PL Management • Manage and monitor third-party logistics providers, transportation companies, and delivery contractors. • Ensure service providers comply with agreed service levels, operational requirements, and company standards. • Monitor transportation costs, vehicle availability, fleet utilization, and delivery performance. • Evaluate 3PL performance through regular operational reviews and KPIs. • Negotiate operational arrangements and coordinate service improvements with logistics providers. • Ensure proper handling and transportation of furniture, home furnishing products, and other goods to minimize damages. D. Warehouse & Operational Coordination • Coordinate with warehouse teams to ensure smooth inbound and outbound goods movement. • Monitor loading and unloading activities and ensure proper handling of goods. • Ensure accurate shipment documentation and system updates. • Maintain effective communication between logistics, procurement, warehouse, and business operations teams. • Support inventory accuracy by ensuring all goods movements are properly recorded and documented. E. Reporting & Performance Management • Monitor and report logistics KPIs, including on-time delivery, transportation costs, shipment accuracy, and delivery efficiency. • Prepare regular logistics performance reports and highlight operational challenges. • Identify opportunities to improve logistics processes, reduce costs, and enhance service quality. • Ensure compliance with company policies, transportation regulations, and health and safety requirements. • Supervise, guide, and evaluate logistics team members to ensure operational targets are achieved. Job Requirements & Qualifications • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. • 3–5 years of relevant experience in logistics operations, preferably within retail, furniture, home furnishing, manufacturing, or distribution industries. • Previous experience supervising logistics teams and managing daily transportation and distribution activities. • Hands-on experience managing 3PL providers, transporters, and logistics service contractors. • Good knowledge of inbound and outbound logistics, shipment coordination, and last-mile delivery operations. • Experience handling high-volume shipments and multiple delivery destinations. • Good understanding of warehouse operations, inventory movements, and logistics documentation. • Experience using ERP systems, preferably SAP. • Good command of Microsoft Excel and logistics reporting tools. • Knowledge of transportation regulations, safety standards, and operational compliance.