Officer - Learning & Development

Role Purpose Support the planning, coordination, delivery, and administration of Learning & Development initiatives across KDD. The role is responsible for managing learning programs, training records, learning resources, LMS administration, reporting, and vendor coordination to support employee development and organizational capability building. Key Responsibilities Learning Programs & Administration • Coordinate internal and external training programs, including scheduling, nominations, communications, attendance tracking, evaluations, and certifications. • Maintain learning calendars, trackers, and training records. • Liaise with employees, managers, facilitators, and training providers. Learning Content & Resources • Develop and maintain learning materials, presentations, guides, toolkits, assessments, and training resources. • Ensure content is accurate, learner-friendly, visually consistent, and aligned with learning objectives. LMS & KDD Academy Support • Maintain LMS records, course assignments, completions, and learner data. • Upload and organize digital learning content and provide basic user support. • Support the operational readiness of KDD Academy facilities, equipment, learning materials, and inventories. Reporting & Employee Development • Maintain learning dashboards, reports, and training records. • Support Training Needs Analysis (TNA), Individual Development Plans (IDPs), and development initiatives linked to performance management. • Monitor learning participation, completion rates, certifications, and development activities. Governance & Continuous Improvement • Ensure compliance with L&D policies, processes, and record-keeping requirements. • Collect feedback, measure learning effectiveness, and support continuous improvement initiatives. • Coordinate approved external training, certifications, conferences, and executive learning programs. Qualifications & Experience Education • Bachelor's degree in Human Resources, Business Administration, Education, Psychology, Organizational Development, or a related field preferred. • Relevant diplomas, professional qualifications, or Learning & Development certifications will also be considered. Experience • 2-4 years of experience in Learning & Development, Talent Development, HR Development, or Training Coordination. • Experience in FMCG, manufacturing, or other operational environments is preferred. • Experience with learning systems, reporting, and learning-material development is an advantage. Skills & Competencies • Training coordination and program administration • Learning material development and content creation • LMS administration and digital learning platforms • Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams) • Reporting, data management, and dashboard preparation • Stakeholder and vendor management • Strong communication, writing, and organizational skills • Attention to detail, accountability, and continuous learning mindset • Basic AI literacy and responsible use of digital tools

2-4 years of experience in Learning & Development, Talent Development, HR Development, or Training Coordination. Experience in FMCG, manufacturing, or other operational environments is preferred. Experience with learning systems, reporting, and learning-material development is an advantage. Bachelor’s degree in Human Resources, Business Administration, Education, Psychology, Organizational Development, or a related field preferred. Relevant diplomas, professional qualifications, or Learning & Development certifications will also be considered.

Coordinate internal and external training programs, including scheduling, nominations, communications, attendance tracking, evaluations, and certifications. Maintain learning calendars, trackers, and training records. Liaise with employees, managers, facilitators, and training providers. Develop and maintain learning materials, presentations, guides, toolkits, assessments, and training resources. Ensure content is accurate, learner-friendly, visually consistent, and aligned with learning objectives. Maintain LMS records, course assignments, completions, and learner data. Upload and organize digital learning content and provide basic user support. Support the operational readiness of KDD Academy facilities, equipment, learning materials, and inventories. Maintain learning dashboards, reports, and training records. Support Training Needs Analysis (TNA), Individual Development Plans (IDPs), and development initiatives linked to performance management. Monitor learning participation, completion rates, certifications, and development activities. Ensure compliance with L&D policies, processes, and record-keeping requirements. Collect feedback, measure learning effectiveness, and support continuous improvement initiatives. Coordinate approved external training, certifications, conferences, and executive learning programs.