Senior Engineer - Cloud & Systems

Administrative Responsibilities: • Lead and oversee administrative management of enterprise Windows, virtualization, and cloud • environments. • Provide advanced administration and optimization of Active Directory, core infrastructure services, • and clustered systems. • Manage and fine‑tune VMware virtualization platforms including HA, DRS, and Motion for • performance and availability. • Perform administrative control of Azure IaaS, PaaS, and hybrid services, including: • Azure Virtual Machines, VM Scale Sets, Availability Sets/Zones • Azure Virtual Networks, NSGs, VPN Gateway, ExpressRoute, Load Balancers • Azure Storage (Blob, File, Disk, Backup, Site Recovery) • Azure Monitor, Log Analytics, Alerts, Update Management • Azure Automation, Azure Policy, and Azure VMware Services • Administer Azure security and encryption services, including: • Azure Key Vault administration (keys, secrets, certificates) • Customer‑Managed Keys (CMK) implementation and key rotation • Azure Disk Encryption (ADE) for Windows and Linux VMs • Oversee Azure governance, RBAC, Conditional Access, and compliance controls • Administer Microsoft 365 SaaS tenant services, including: • Exchange Online, Teams, SharePoint Online, OneDrive, Stream • Microsoft Defender for Endpoint, Office 365, Cloud Apps • Manage additional SaaS and cloud-integrated services as per organizational standards • Oversee patch management, vulnerability remediation, and OS hardening across hybrid platforms • Administer endpoint and configuration management tools including SCCM and Intune • Review, approve, and implement changes through formal change management processes • Handle escalated administrative issues and provide L3/L4 support • Maintain administrative documentation, runbooks, standards, and operational procedures • Coordinate with security, compliance, architecture, and external vendors for audits and service • optimization Functional Responsibilities: • Provide advanced functional support for enterprise Windows Server and hybrid cloud • environments • Design, manage, and optimize Active Directory and Azure AD (Entra ID) services • Deliver functional ownership of DNS, DHCP, DFS, NTP, File/Print Services, and MS Failover • Clusters • Lead functional operations of VMware infrastructure including Cluster, HA, DRS, vMotion, and capacity optimization • Architect, configure, and support Azure IaaS and PaaS services to meet business and operational • requirements • Provide functional ownership of Azure components including VMs, VNets, VPN/ExpressRoute, • Load Balancers, Storage, Backup, and Site Recovery • Implement and manage Azure security features including RBAC, Conditional Access, Azure • Policy, CMK, Azure Key Vault, and Azure Disk Encryption (ADE) • Deliver functional administration and optimization of Microsoft 365 SaaS services (Exchange • Online, Teams, SharePoint Online, OneDrive, Stream) • Manage SaaS security and compliance using Microsoft Defender, Intune, and tenant-level • governance controls • Lead patching, vulnerability remediation, and OS hardening across on-prem and cloud platforms • Provide L3/L4 functional support, troubleshooting, and resolution of complex infrastructure and • cloud issues • Drive root cause analysis, corrective actions, and service improvement initiatives • Ensure functional compliance with security policies, regulatory standards, and audit requirements • Collaborate with cross-functional teams, security, architects, and external vendors for service • delivery excellence • Mentor engineers and provide functional guidance and technical leadership Knowledge, Skills & Experience Academic & Professional Qualifications: • Bachelor’s degree in computer science, Information Systems, Engineering, or equivalent. • Relevant technology advanced certification -e.g. VMWare VCP, Microsoft MCSDo • ITIL V3 / V4 Foundation • Windows Server Hybrid Administrator Associate • Azure Administrator Associate • Microsoft Certified: Azure Solutions Architect Expert • VMware Certified Professional (VCP) Experience: • 5-8 years of relevant experience in information technology or a similar field. Skills and Requirements: • Advanced expertise in Windows Server architecture, administration, and enterprise system • management • Deep knowledge of Active Directory design, Azure AD (Entra ID), DNS, DHCP, DFS, NTP, and MS • Failover Clustering • Strong hands-on experience with VMware technologies including Cluster, HA, DRS, vMotion, and capacity optimization • Extensive experience with Microsoft Azure services, including: • Azure Virtual Machines, VM Scale Sets, Availability Sets, and Zones • Azure Virtual Network (VNet), NSG, VPN Gateway, ExpressRoute, and Load Balancer • Azure Storage (Blob, File, Disk, Backup, Site Recovery) • Azure Monitor, Log Analytics, Application Insights, and alerting • Azure Automation, Update Management, and Azure Policy • Azure Identity, RBAC, Conditional Access, and Key Vault • Azure VMware Services • Advanced administration of Microsoft 365 SaaS services including: • Exchange Online, Teams, SharePoint Online, OneDrive, Stream • Microsoft Defender (Endpoint, Office 365, Cloud Apps) • Intune, endpoint compliance, device security, and MDM/MAM policies • Strong experience with SaaS platform governance, security controls, and tenant-level management • Proven expertise in patch management, vulnerability remediation, and OS hardening across hybrid environments • Advanced skills in SCCM, Intune, and endpoint lifecycle management • Experience with Oracle Cloud Infrastructure (IaaS / PaaS) environments • Ability to provide L3/L4 escalation support and lead complex troubleshooting and root cause • analysis • Strong understanding of cloud security, compliance frameworks, and audit requirements • Proven ability to lead technical initiatives, mentor engineers, and drive service improvements • Excellent communication skills and ability to collaborate with cross-functional teams and stakeholders

Experience: 5-8 years of relevant experience in information technology or a similar field. Knowledge, Skills & Experience: Advanced expertise in Windows Server architecture, administration, and enterprise system management; Deep knowledge of Active Directory design, Azure AD (Entra ID), DNS, DHCP, DFS, NTP, and MS Failover Clustering; Strong hands-on experience with VMware technologies including Cluster, HA, DRS, vMotion, and capacity optimization; Extensive experience with Microsoft Azure services (Azure Virtual Machines, VM Scale Sets, Availability Sets, Zones, VNet, NSG, VPN Gateway, ExpressRoute, Load Balancer, Storage, Monitor, Log Analytics, Application Insights, alerting, Automation, Update Management, Policy, Identity, RBAC, Conditional Access, Key Vault, and Azure VMware Services); Advanced administration of Microsoft 365 SaaS services including Exchange Online, Teams, SharePoint Online, OneDrive, Stream; Microsoft Defender, Intune; Patch management, vulnerability remediation, OS hardening across hybrid environments; Advanced skills in SCCM, Intune, and endpoint lifecycle management; Experience with Oracle Cloud Infrastructure (IaaS / PaaS); L3/L4 escalation support and complex troubleshooting; Knowledge of cloud security, compliance frameworks, and audit requirements; Ability to mentor engineers and drive service improvements.

Lead and oversee administrative management of enterprise Windows, virtualization, and cloud environments; Administer Azure IaaS, PaaS, and hybrid services (VMs, VM Scale Sets, Availability Sets/Zones, VNets, NSGs, VPN Gateway, ExpressRoute, Load Balancers, Storage, Site Recovery); Manage patching, vulnerability remediation, and OS hardening across hybrid platforms; Administer Microsoft 365 SaaS tenant services; Review, approve, and implement changes through formal change management processes; Provide L3/L4 support; Maintain runbooks, standards, and procedures; Coordinate with security, compliance, architecture, and external vendors for audits; Mentor engineers and provide technical leadership; Lead functional operations of VMware infrastructure and capacity optimization; Design, manage, and optimize AD and Azure AD; Deliver functional ownership of DNS, DHCP, DFS, NTP, File/Print Services, and MS Failover Clusters; Ensure security governance and tenant-level controls.