Account Manager

About the role

Requirements

• Bachelor’s degree in Business Administration or a related field.
• 8–10 years of experience in account management.
• Experience working with government entities or military sectors is preferred.
• Strong communication, relationship-building, and negotiation skills.
• Ability to understand client needs, follow up on commitments, and support client satisfaction.

Responsibilities

• Manage the client relationship and maintain regular communication.
• Understand client requirements and follow up on service delivery.
• Coordinate with internal teams to ensure requirements are completed on time.
• Monitor account performance and address feedback or challenges.
• Prepare regular reports and provide updates on the account.

Skills

• Client relationship management
• Account management
• Communication
• Negotiation
• Relationship-building
• Service delivery coordination
• Report preparation
• Stakeholder management